Continuous Improvement Manager

Caterpillar; São Paulo; Presencial; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

An established industry player is seeking a Continuous Improvement Manager to enhance customer operations in the mining sector. This role involves developing strategic partnerships, optimizing equipment management, and ensuring contractual commitments are met. You will work closely with diverse customers and internal teams to drive continuous improvement initiatives. If you have a strong background in account management and a passion for innovation, this position offers an exciting opportunity to make a significant impact in a global organization committed to sustainability.

Serviços

Medical insurance

Dental insurance

Life insurance

Pension plan

Profit sharing

Meal assistance

Transportation assistance

Maternity leave extensions

Paternity leave extensions

Employee resource groups

Qualificações

• Bachelor’s degree required; postgraduate preferred.
• Pre-Advanced English proficiency required; advanced preferred.

Responsabilidades

• Develop partnerships with customers to achieve improvement goals.
• Collaborate with decision-makers to identify business needs.
• Ensure contractual commitments are met for continuous improvement.

Conhecimentos

Account Management

Customer Focus

Industry Knowledge

Decision Making

Effective Communication

Relationship Management

Value Selling

Formação académica

Bachelor’s degree

Postgraduate degree

Descrição da oferta de emprego

Career Area: Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team that cares not just about the work we do but also about each other. We are makers, problem solvers, and future world builders creating stronger, more sustainable communities. We don't just talk about progress and innovation — we make it happen with our customers, where we work and live. Together, we are building a better world for all to enjoy.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, we’ve helped customers build a better, more sustainable world and are committed to a reduced-carbon future. Our innovative products and services, backed by a global dealer network, provide exceptional value to help customers succeed.

Joining Caterpillar means becoming part of a global team that values progress, innovation, and sustainability. We promote an inclusive culture that seeks equity, respects differences, and believes in people's potential. We welcome candidates with disabilities and those from diverse backgrounds in gender, culture, ethnicity, religion, age, generation, race, nationality, and sexual orientation.

Important:

• Include a résumé in English in your profile on Workday.
• Check your email regularly, including spam/junk folders, for application updates. You can also check your application status via the candidate login on our career website.

Job Summary:

Caterpillar Global Mining seeks a Continuous Improvement Manager to work with Strategic Account customers, managing the execution of continuous improvement portfolios that fulfill contractual commitments related to mining equipment application, operation, maintenance, logistics, and parts inventory. You will collaborate with major, diverse, and loyal customers to optimize their operations and develop/manage a portfolio of strategic projects.

What you will do:

• Develop and maintain partnerships with customers, dealers, product groups, and go-to-market teams to achieve continuous improvement and physical availability goals.
• Collaborate with decision-makers to identify business needs and barriers.
• Work with Account Managers to develop and implement strategies aligned with overall account goals.
• Ensure contractual commitments are met by aligning internal and external stakeholders for continuous improvement initiatives.
• Provide expertise on equipment management, production optimization, safety, and application improvements.
• Serve as a subject matter expert for continuous improvement processes, tools, and best practices.

Skills required:

• Account Management & Customer Focus: Extensive experience in customer/dealer roles, proficiency in equipment management, application, and production optimization. Ability to work independently, communicate effectively, and operate successfully in customer-facing environments.
• Industry Knowledge & Decision Making: Deep understanding of the mining industry, including trends, regulations, and major issues. Strong decision-making skills and project management experience.
• Effective Communication & Relationship Management: Ability to convey ideas clearly and build healthy relationships with clients, vendors, and peers.
• Value Selling: Knowledge of principles for selling products, technology, and services, and the ability to differentiate offerings based on customer needs.

Basic qualifications:

• Bachelor’s degree
• Pre-Advanced English proficiency

Preferred qualifications:

• Postgraduate degree
• Advanced English proficiency
• Knowledge of Caterpillar products, policies, and procedures

Additional info:

This role may require 50% travel.

Benefits include (subject to change):

• Medical, dental, and life insurance
• Pension plan and profit sharing
• Meal assistance, Christmas basket, transportation
• Maternity/paternity leave extensions
• Employee resource groups (e.g., Young Professionals, Women in Networking, LGBTQIA+ groups, Latin Group, Active in Sport)

Note: Benefits vary by location and position. Caterpillar does not contact candidates via personal email or request payments during recruitment. All official communications are through our website and official @cat.com email addresses.

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Posting Dates: May 9, 2025 - May 19, 2025

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