Financial Services Representative

Location

5859 28th St SE, Grand Rapids, 49546

Responsibilities

This branch is a Retail In-Store branch located in Walmart, Meijer, and Kroger stores.

Branch Hours

Monday - Friday: 10:00 a.m. - 7:00 p.m.
Saturday: 10:00 a.m. - 3:00 p.m.
Sunday: Closed.

Financial Service Representative

We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager.

As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. Outstanding teamwork is a must. Our number one goal is to provide our members and potential new members with personalized solutions to their financial situations.

• Deliver stellar service to credit union members and potential new members.
• Serve as a face for our brand.
• Provide unique and personalized financial solutions for our members.
• Introduce potential new members to the perks of being a Michigan First Credit Union member.
• Follow through on promises and ensure all details are covered.

Qualifications

What We’re Looking For:

• Outgoing, personable candidates who love talking to people.
• Professional experience, preferably 3+ years in financial sales or retail.
• Customer service experience, preferably 3+ years.
• Ability to learn our products and services thoroughly and quickly.
• A high school diploma/GED; preferably an Associate’s in business or a related field.
• A flexible schedule to accommodate branch hours.
• Team players who can assist at any of our in-store locations.

Who We Are

Michigan First Credit Union was founded more than 90 years ago and delivers world-class service to over 160,000 members throughout Michigan. We offer financial solutions for every life stage.

Michigan First highlights:

• 500 team members
• 32 locations across Michigan
• Industry leader in community support and charitable giving
• Member Services Call Center operates 24/7/365
• Over $1.5 Billion in assets

Awards

Michigan First Credit Union has received numerous awards including:

• 2024 Best & Brightest in the Nation
• 2024 Best & Brightest in Metro Detroit
• 2024 Best Credit Unions to Work For
• 2024 Detroit Free Press Top Workplaces

Benefits and Perks

Benefits of joining our team include:

• Very competitive pay
• Low-cost medical, dental, and vision benefit options
• 401(k) - 100% match up to 5% deferral
• Tuition reimbursement for both Undergraduate and Graduate degree programs
• Access to a complimentary concierge service
• Free fitness center at our headquarters
• Wellness initiatives throughout the year
• Loan discounts for certain secured and unsecured loans
• Opportunities for pay increases and incentives

Michigan First Credit Union is an Equal Opportunity Employer.