Client Launch & Experience Lead

Triad Vacation Rentals; São Paulo; Teletrabalho; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

A leading company in the short-term rental space is seeking a Client Launch & Experience Lead. This full-time remote role focuses on client onboarding, exceptional service, and communication management, ensuring high client satisfaction and engagement.

Qualificações

• Strong analytical skills to interpret data and provide actionable insights.
• Experience in finance to handle financial assessments and analyses.
• Previous experience in the real estate or hospitality industry is a plus.

Responsabilidades

• Overseeing client onboarding processes and providing exceptional client services.
• Managing communication between clients and internal teams.
• Conducting financial assessments and supporting sales activities.

Conhecimentos

Analytical Skills

Client Service

Communication Skills

Sales Skills

Formação académica

Bachelor's degree in Business

Bachelor's degree in Finance

Bachelor's degree in Communications

Descrição da oferta de emprego

Company Description

Triad Vacation Rentals has been a market leader in North Carolina’s short-term rental space for the past four years — and now we’re scaling nationally. Backed by a strong initial funding round and represented by a PGA Tour brand ambassador, we combine cutting-edge technology with data-driven insights to deliver exceptional guest experiences.

Our commitment to high standards, personalized service, and hospitality excellence has made us a trusted name in the industry. With rapid growth ahead, we are seeking a strategic and dynamic Client Launch & Experience Lead to help drive our next chapter.

Role Description

This is a full-time remote role for a Client Launch & Experience Lead. The Client Launch & Experience Lead will be responsible for overseeing client onboarding processes, providing exceptional client services, managing communication between clients and internal teams, conducting financial assessments, and supporting sales activities. The role requires ensuring positive client experiences and maintaining high satisfaction levels.

Qualifications

• Strong analytical skills to interpret data and provide actionable insights
• Exceptional client service and communication skills to manage client relationships effectively
• Experience in finance to handle financial assessments and analyses
• Sales skills to support and enhance business development efforts
• Bachelor's degree in Business, Finance, Communications, or related field
• Ability to work independently and remotely with minimal supervision
• Previous experience in the real estate or hospitality industry is a plus