Account Coordinator - Afirmativa PCD

Caterpillar; Piracicaba; Presencial; BRL 40.000 - 60.000; Tempo integral

Resumo da oferta

Join a leading company in construction equipment as part of a global team dedicated to building a better world. This role focuses on customer service, administrative support, and account management, contributing to innovative solutions and sustainable practices.

Serviços

Medical plan

Dental plan

Medicines reimbursement

Wellhub

Psychological, Legal, Social and Finance Support Program

Private pension plan

Profit share

Christmas basket

Transportation

Life and personal insurance

Qualificações

• Pre-advanced English required.
• Top candidates will also have intermediate Spanish.

Responsabilidades

• Responding to customer inquiries and providing customer service.
• Performing general administrative duties for the sales teams.
• Maintaining database and updating records of contacts and orders.

Conhecimentos

Customer Focus

Effective Communications

Account Management

Formação académica

Bachelor’s degree

Ferramentas

Microsoft applications

Ordering Systems (CMOPS / SAP)

Descrição da oferta de emprego

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Important:

- Don’t forget to include a resumé in English in your profile in Workday.

- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.

What you will do:

• Responding to customer inquiries and providing customer service regarding products and services, addressing issues related to customer orders.

• Performing general administrative duties, including maintaining files, schedules and appointments, for the sales teams.

• Maintaining database and updating records of contacts, accounts and orders as required.

• Monitor, prioritize and track status of orders to provide updates to customers.

• Supporting order to delivery process, ensuring compliance with customer/dealer requirements.

What you will have:

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit , receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.

Basic requirements:

• Bachelor’s degree.

• Pre-advanced English.

Top candidates will also have:

• Intermediate Spanish.

• Good knowledge of Microsoft applications.

• Knowledge on Ordering Systems (CMOPS / SAP).

Some of the offered benefits*:

• Medical plan
• Dental plan
• Medicines reimbursement
• Wellhub
• Psychological, Legal, Social and Finance Support Program
• Private pension plan
• Profit share
• Christmas basket
• Transportation
• Life and personal insurance
• Extended maternity and paternity leave
• Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels ( www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc) , and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

#LI

Posting Dates:

maio 15, 2025 - maio 22, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

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