Field Service Engineer Coordinator

Zeeco; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A forward-thinking company is seeking a Field Service Coordinator to enhance their dynamic team. This role involves coordinating technician activities, managing schedules, and ensuring effective communication with customers and suppliers. The ideal candidate will have a strong background in technical coordination, with over 5 years of experience, and possess excellent problem-solving and negotiation skills. Join a culture that values innovation and professional growth, where your contributions will make a significant impact on operations and service delivery. If you are proactive, organized, and ready to take on a leadership role, this opportunity is perfect for you.

Qualificações

• 5+ years in coordination of technical assistants required.
• Intermediate/advanced English proficiency is essential.

Responsabilidades

• Coordinate activities of Technicians and Services.
• Prepare detailed technical reports and manage schedules.

Conhecimentos

Microsoft Office

ERP SAP B1

Problem-solving

Negotiation skills

Formação académica

High school diploma

Technical school certificate

Descrição da oferta de emprego

About the job

Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts.

Key Responsibilities

1. The Field Service Coordinator is responsible for the coordination activities of the Technicians and the Services.
2. Coordinate the schedule of the Technicians for allocation at the customer.
3. Communicate with customers and suppliers and provide guidance to Service Technicians.
4. Preparation of detailed and organized technical reports.

Qualifications and Experience

1. High school, with a technical school certificate.
2. 05+ years in the role of Coordination of Technical Assistants.
3. Intermediate/advanced English (writing and conversation).

Technical Skills

1. Microsoft Office - Excel, Word, Power Point.
2. Knowledge of ERP SAP B1.
3. Ability to solve problems and propose alternatives.
4. Control of agendas, dates, prediction of the need for orders.
5. Knowledge in travel to coordinate travel time by air, road, accommodation, etc.
6. Negotiation skill.

Behavioral Skills

1. Interpersonal Communication.
2. Customer service.
3. Organization.
4. Ability to work in teams.
5. Profile with a leadership attitude.
6. Proactivity.
7. Committed to work and the company.
8. Creative thinking.
9. Flexibility and ability to make quick changes adapting to situations.
10. Being resilient.

Working at Zeeco means being part of a people-centric culture and environment built on mutual respect, personal encouragement, professional integrity, and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation, collaboration, and personal and professional growth converge.