HR Employee Advisory Manager

-; Barueri; Híbrido; BRL 120.000 - 150.000; Tempo integral

Resumo da oferta

A leading global energy company is seeking an Employee Advisory Manager to drive team performance and enhance employee experience. The role involves managing a large team, overseeing processes, and ensuring compliance with policies. Candidates should have extensive experience in managing client-service functions and be proficient in English. This position offers a hybrid work environment with opportunities for continuous improvement and professional development.

Serviços

Diversity and inclusion initiatives

Accommodations for accessibility needs

Qualificações

• Min 5 years managing large teams, 10 years in client-service functions.
• Experience in managing corporate initiatives and financial processes.

Responsabilidades

• Lead the Employee Advisory team, ensuring performance and service delivery.
• Manage relationships across People & Culture and oversee knowledge management.

Conhecimentos

Global partner management

Team leadership

Project management

Effective communication

Formação académica

Bachelor's degree or equivalent experience

Ferramentas

CRM

Microsoft 365

HR management systems

Descrição da oferta de emprego

Job Description:

As all roles in our global locations require professional-level English, we kindly ask that you submit your resume in English.

People, Culture & Communications (PC&C):

At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer focused.

We're investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We're looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.

Role Synopsis:

The Employee Advisory Manager is responsible for leading the Employee Advisory team, driving its performance, and seeking continuous improvement opportunities. This role involves managing relationships across People & Culture, overseeing knowledge management, and supporting global and local system and process implementations. The role holder ensures the team resolves employee queries effectively and delivers the best employee experience.

Role Purpose:

To lead the Employee Advisory team, driving performance and continuous improvement. The team resolves employee queries and aims to deliver the best employee experience. The role also involves managing relationships across P&C, overseeing knowledge management, and supporting system and process implementations.

Role Accountabilities:

1. Full team management responsibilities, including resource planning and implementation for supporting the annual P&C cycle and agenda.
2. Manage on-the-ground delivery, respond to service demands, and conduct quality assurance activities.
3. Manage team performance to ensure service delivery as per performance targets.
4. Coach team members to address process gaps, identify inefficiencies, and embed a continuous improvement culture.
5. Ensure team compliance with policies and procedures, raising risks/issues as needed.
6. Ensure queries on policy/procedures are answered accurately and within agreed timeframes.
7. Manage issues in a timely manner and provide Root Cause Analysis (RCA).
8. Lead, plan, and organize individual projects impacting Employee Advisory for India and the UK.
9. Contribute to Operations & Advisory business continuity activities.
10. Represent the regions to internal and external partners.
11. Build and maintain strong working relationships within Operations and Advisory and the business.
12. Support the O&A Leadership Team with annual planning.

Essential Education and Experience Requirements:

• Bachelor's degree or equivalent experience.
• Min 5 years exp in managing large teams with at least 2 years' experience working at a manager level.
• Minimum of 10 years of experience managing a client-service oriented function with experience in management of large corporate initiatives/projects, critical thinking, relationship management, financial budgets and processes.
• Actively working to develop capability in line with the people and culture capability framework.
• Proficient in English.
• Availability to work a rotational shift in US Central Time business hours.

Technical Skills:

• HR generalist/practitioner/HRBP or related/equivalent experience, strong knowledge of people and culture processes.
• Problem solving skills demonstrated through experience in complex case management.
• Advanced capability in active listening and communication.
• Uses digital tools to improve personal, team and business productivity and ways of working.
• Numeracy & analytical thinking - able to quickly and effectively analyse data to provide business insights and inform business decisions.
• Risk Management - able to manage ER/IR cases responsibly, identifying, pre-empting and mitigating risk.
• Proficient in using CRM systems.
• Proficient in using Microsoft 365.
• Proficient in using HR management systems e.g., Workday.

Behavioral and Leadership Capabilities:

• Solution focus, stakeholder management, business sense, customer focus.
• Managing large teams (~30+ FTEs), delivering continuous improvement, acting with integrity, fostering inclusion, inspiring teams, and demonstrating resilience and cultural fluency.

Skills:

• Global partner management, team leadership, project management, effective communication, proficiency in MS Office/Office365, CRM, and service technologies.

Additional Information:

Up to 10% travel expected. This position is a hybrid of office and remote work. We are committed to diversity and inclusion, offering accommodations for applicants with accessibility needs. Employment may be contingent upon adherence to local policies, including background checks and health screenings.