DR Customer Care

Support Services Group; Santiago; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

An exciting opportunity awaits at a rapidly growing company where 95% of leadership is promoted from within. As a call center representative, you will play a crucial role in assisting and educating customers about products and services. This position emphasizes excellent communication skills and a commitment to providing a superior customer experience. With significant growth in the past year, this company offers ample room for advancement and a supportive work environment. Join a team that values your contributions and fosters your career development!

Serviços

$500 Loyalty Bonus

Up to RD$300 per hour

Weekly Pay

Meal Subsidy

Back home transportation

Set Schedules

Two days off guaranteed

Growth Opportunities

Great Job Environment

Great Onsite Activities

Qualificações

• Must speak fluent English and Spanish.
• Demonstrates ability to build rapport with customers.

Responsabilidades

• Assist and educate customers on products and services.
• Provide solutions that fit customers' needs.

Conhecimentos

Fluent English

Fluent Spanish

Communication Skills

Customer Rapport Building

Computer Proficiency

Descrição da oferta de emprego

Are you looking for opportunities to work for a rapidly growing company with room for advancement? At Support Services Group, 95% of leadership is hired from within. SSG builds careers! Our company has grown over 400% in the last 12 months. So, there is a ton of room for growth and opportunity.

Job Description:

As a call center representative (Soft Sales or Customer Service), you will assist and educate customers on our products and services. You will be utilizing your excellent communication skills while providing a superior customer experience to your prospective clients.

Responsibilities:

1. Use high-value support to meet our technology, product, and service targets, through an explanation of the overall value, features, and benefits of all products and services offered.
2. Assess the needs of inbound customers to answer questions about products and services and provide solutions that fit customers' needs.

Benefits:

1. $500 Loyalty Bonus (applicable to selected Programs)
2. Up to RD$300 per hour
3. Weekly Pay
4. Meal Subsidy
5. Back home transportation
6. Set Schedules / Two days off guaranteed
7. Growth Opportunities
8. Great Job Environment
9. Great Onsite Activities

Success Factors:

1. Must Speak fluent English & Spanish
2. Meeting performance measures
3. Demonstrates ability to build rapport with customers
4. Proficiency in computer systems