Dispatch Coordinator Junior

Wilhelmsen group; Rio de Janeiro; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global logistics company in Rio de Janeiro is seeking a Dispatch Coordinator Junior. This role involves coordinating dispatch activities, ensuring timely delivery of goods, and managing communication with stakeholders. The ideal candidate should have a high school diploma, strong organizational skills, and proficiency in English. Experience in logistics is preferred but not required.

Qualificações

• High school diploma or equivalent required.
• Good English skills necessary for communication.
• Detail-oriented approach for logistics operations.

Responsabilidades

• Monitor and execute dispatch activities according to SOPs.
• Coordinate customer order deliveries with warehouse teams.
• Manage order processing tasks including invoicing and documentation.
• Support dispatch operations across the Americas region.

Conhecimentos

Good English skills (spoken and written)

Strong organizational abilities

Communication skills

Detail-oriented and systematic approach

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Overview

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

The position

We are looking for a Dispatch Coordinator Junior (Analista de Logística Júnior) to join our Supply Coordination Team at Wilhelmsen Ships Services, based in Rio de Janeiro – Brazil.

You will report directly to the Supply Coordination Team Leader – Americas and work closely with stakeholders across the business.

Purpose of the role

To ensure that all goods prepared by the Warehouse Department are accurately delivered by drivers to the designated location, within the required timeframe, in proper condition, and accompanied by the correct documentation and applicable charges. This includes strict adherence to process compliance and continuous monitoring of key performance indicators (KPIs).

Key Responsibilities

• Monitor and execute dispatch activities according to SOPs and internal standards
• Coordinate customer order deliveries with warehouse teams, service providers and agents
• Update delivery ETAs and track status to ensure accuracy and customer satisfaction
• Manage order processing tasks:
  • Print pick lists
  • Report picking status
  • Process and document deliveries
  • Scan delivery notes and issue invoices
• Maintain delivery documentation and compliance records
• Share schedules with the warehouse and ensure internal communication flow
• Support dispatch operations across the Americas region
• Schedule drivers and allocate resources effectively
• Ensure availability for operational communication (company phone)
• Contribute to process improvement initiatives

Accountabilities & KPIs

Timely and accurate dispatch and delivery of goods

High-quality data and documentation management

Compliance with SOPs, safety and operational standards

Cost-effective logistics execution

Cross-functional collaboration and communication

Qualifications

Required:

• High school diploma or equivalent
• Good English skills (spoken and written)
• Valid passport and ability to travel when required
• Strong organizational and communication abilities
• Self-starter with teamwork mindset
• Detail-oriented and systematic approach

Preferred:

• Dangerous goods (DGR) certification
• Maritime or warehouse logistics experience
• Driving license (CNH)
• Knowledge of marine products or documentation processes