Director, Signature Success Solution Engineer

Salesforce; São Paulo; Híbrido; BRL 120.000 - 180.000; Tempo integral

Resumo da oferta

Salesforce is seeking a Director, Signature Success Solution Engineer to drive revenue growth and support the Signature Success Plans Sales team in São Paulo. This role involves collaborating closely with sales teams, providing expertise in Salesforce products, and ensuring successful customer engagements. The ideal candidate will have a strong technical sales background and a passion for customer success, contributing to one of Salesforce’s fastest-growing offerings.

Qualificações

• Minimum 3+ years in Technical Sales or equivalent roles.
• Ability to influence and negotiate effectively.
• Experience with complex customer situations.

Responsabilidades

• Serve as a subject matter expert for Salesforce products.
• Drive revenue growth by positioning Signature Success plans.
• Collaborate with sales teams on select opportunities.

Conhecimentos

Salesforce product knowledge

Technical sales

Analytical skills

Problem-solving

Collaboration

Formação académica

Degree or equivalent relevant experience

Descrição da oferta de emprego

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Director, Signature Success Solution Engineer

Apply remote type Office - Flexible locations Brazil - Sao Paulo time type Full time posted on Posted 4 Days Ago job requisition id JR300765

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Signature Success Plans Sales team is seeking a dynamic and results-driven Sales professional with a proven track record in driving revenue growth for emerging products. As a key member of our team, you will serve as a Signature Success Solution Engineer (SE), supporting the Salesforce License and Signature Success plans sales teams in executing our Go-To-Market (GTM) strategy. This is an exciting opportunity to contribute to the success of one of Salesforce’s fastest-growing offerings, Signature Success Plans, which deliver Salesforce’s most proactive and personalized customer success experience.

As the Signature Success plan SE, your primary focus will be to collaborate with our Sales teams to drive Signature Success revenue growth, provide subject matter expertise, and increase attach rates. Working closely with the field sales team in a customer facing role, you will play an integral role in developing compelling use cases that demonstrate how Signature Success meets customers' business requirements.

You will be a key member of the pursuit team, responsible for ensuring the inclusion of Signature Success in select sales opportunities and renewals. This sales role holds you accountable for achieving Signature Success targets, revenue growth, and other key objectives outlined in your V2MOM .

Principal Responsibilities:

• Serve as a subject matter expert and strategist across Salesforce clouds, ensuring Signature Success inclusion in select sales opportunities and renewals
• Drive Signature Success revenue growth by partnering with sales teams to position and sell Signature Success plans.
• Evangelize Signature Success plans both internally and externally
• Collaborate effectively with various parts of the organization, including core account executives, specialist license sales, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management
• Facilitate qualification, solution fit, pipeline progression, deal cycle participation, account reviews, and value assessments
• Provide product feedback to Offer Management based upon active field sales engagement

Required Experience:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, volunteer roles, work experience, etc.)
• 3+ years experience in Technical Sales, Presales/Solution Consulting, Professional Services, or Technical Support
• Demonstrated track record of self-starting, risk-taking, and ability to influence without authority

Required Skills:

• Essential Salesforce product knowledge inclusive of Salesforce CRM, MuleSoft, Data Cloud, Tableau or Agentforce
• Proven background in technical sales, presales/solution consulting, professional services, or technical support
• Ability to prioritize, multi-task, and perform effectively under pressure
• Great attention to detail, with strong analytical and problem-solving skills
• Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment
• Deep understanding of customer success principles, solutioning approaches, and considerations
• Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in
• Ability to negotiate and close deals, understanding customer needs and aligning them with the Signature offering
• Knowledge of Salesforce product and platform features, capabilities, and use cases
• Ability to travel up to 25%

Nice to haves:

Salesforce ORG62 quote and sales forecasting knowledge

Industries specialized knowledge inclusive of Financials, Manufacturing, Healthcare, Retail or Public Sector

Salesforce Architect Certification for applicable cloud

Accommodations

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Posting Statement

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About Us

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.