DevOps, Brazil

OSF Global Services; Brasil; Presencial; BRL 40.000 - 80.000; Tempo integral

Resumo da oferta

An established industry player is seeking a skilled professional to handle migration and deployment processes, ensuring seamless transitions between environments. This role involves managing change requests, providing technical support, and training teams on new applications. The ideal candidate will possess strong communication skills, be adept at documentation, and have a proven ability to thrive in dynamic IT environments. Join a forward-thinking company where your expertise will contribute to successful project outcomes and enhance operational efficiency.

Qualificações

• Proficiency in deployment and change management tools for Salesforce.
• Experience with technical documentation and knowledge management.

Responsabilidades

• Perform migration and deployment of developments from QAS to UAT and PRD.
• Manage changes in UAT and PRD environments and document procedures.

Conhecimentos

Deployment Management

Change Management

Technical Documentation

Troubleshooting

Communication Skills

Collaboration Skills

Adaptability

Ferramentas

CI/CD Tools for Salesforce

Confluence

Descrição da oferta de emprego

Migration and Deployment: * Perform migration and deployment of developments from the QAS environment to UAT and, after validation, to PRD. * Execute demand deployments and pre- and post-deployment manual steps. * Conduct rollbacks for solutions with issues in the production environment. Change Management: * Manage changes in UAT and PRD environments. * Create and manage Change Requests (RDMs). Documentation: * Document procedures for changes in UAT and PRD environments. * Generate and update deployment documentation. * Maintain necessary documentation, such as knowledge base, chatbot, and Confluence. Support and Training: * Provide technical support for the deployment of new applications in UAT and PRD. * Train Service Desk and Key Users team on the changes made. * Provide support to the client for knowledge transfer during the transition process.
Requirements Competencies

• Technical: * Proficiency in deployment and change management tools for Salesforce. * Knowledge in rollback and troubleshooting in production environments. * Experience with technical documentation and knowledge management. Managerial: * Ability to manage changes and coordinate with different teams. * Capability to train and support internal and external teams. Linguistic: * Fluent English for communication with international teams and documentation.

Skill Set

• Tools and Technologies: * Experience with CI/CD (Continuous Integration/Continuous Deployment) tools specific to Salesforce. * Knowledge of documentation tools like Confluence. Soft Skills: * Excellent communication and collaboration skills. * Ability to work under pressure and solve problems quickly. Others: * Previous experience in complex and dynamic IT environments. * Ability to adapt to new technologies and methodologies.

Languages

• English
• Portuguese

Education

• null