Desktop Engineer (Remote Brazil)

buscojobs Brasil; Rio Grande do Sul; Teletrabalho; BRL 40.000 - 70.000; Tempo integral

Resumo da oferta

Join a dynamic and rapidly growing financial services firm as part of the Infrastructure Engineering team. This role offers the chance to work on maintaining and enhancing the global desktop and VDI environment, ensuring top-notch end-user services. You'll leverage your expertise in software packaging, VDI administration, and Active Directory management to support and improve the company's IT infrastructure. Collaborate with a talented team in a supportive environment, where your contributions will drive continuous improvement and innovation. This is a unique opportunity to be part of a forward-thinking organization that values your skills and vision.

Qualificações

• Experience in software packaging and rollout with documentation.
• Strong knowledge of Linux and PowerShell scripting.

Responsabilidades

• Manage software packaging and support documentation.
• Provide escalated support for VDI and Active Directory.
• Conduct performance analysis for continuous improvement.

Conhecimentos

Packaging experience with MECM / Intune

Linux

PowerShell scripting

Advanced VDI Administration & Troubleshooting

Active Directory administration

Control principles knowledge

ITIL methodologies

Microsoft Office Suite

Ferramentas

VMWare Horizon

Configuration Manager

Descrição da oferta de emprego

This job opening presents an exciting opportunity to join a rapidly growing business with institutional backing and a proven track record in delivering a suite of financial services to a market-leading standard. The successful individual will be able to combine their industry experience with a vision for further development in a dynamic and supportive environment.

The Infrastructure (desktop) Engineering team is primarily responsible for maintaining and engineering the firm's global desktop and VDI environment, along with various on-premise and cloud-based end user services.

Responsibilities :

1. Software Packaging & rollout, with required Support documentation & knowledge transfer
2. Development, configuration & support of On-premise and Cloud-based End User Services (e.g., Microsoft 365)
3. Including application, endpoint, and mobile device management
4. Provide escalated support & troubleshooting of VMWare Horizon VDI environment
5. Active Directory & Entra ID configuration, maintenance & administration
6. Provide 3rd line support for the Desktop environment, applications, and hardware
7. Vulnerability & Software update management for Microsoft & 3rd party applications, OS & hardware
8. Manage, monitor & maintain file transfer services for internal & external clients
9. Proactive performance & reliability analysis, leading to continuous improvement of the Desktop environment
10. Collaborate with internal & external customers / vendors to proactively obtain information regarding applications for packaging, problem solving, or escalation

Mandatory Skills Description :

• Packaging experience with MECM / Intune
• Experience and strong knowledge of Linux
• PowerShell scripting
• Advanced VDI Administration & Troubleshooting
• Advanced Active Directory administration including GPO, Intune
• Good understanding of control principles - Release, Change Management, etc.
• Experience working with best practice methodologies such as ITIL
• Proficiency with Microsoft Office Suite 2016 / 365
• Excellent understanding of build and client distribution architectures (MECM)

Nice-to-Have Skills :

• VMWare Horizon
• Other scripting languages
• Support of Configuration Manager