Delivery & Implementation Analyst

Visa; São Paulo; Híbrido; BRL 90 000 - 150 000; Tempo integral

Resumo da oferta

Visa is seeking an Implementation Analyst to support client and partner implementations across the lifecycle, under guidance from Consultants and Managers. The role blends hands-on execution with exposure to technical and business discussions in a fast-paced payments environment.

You will coordinate with Product, Engineering, Operations, and Client Services, document requirements, and help drive go-live readiness while growing toward leadership in delivery.

Qualificações

• Bachelor's degree required or higher.
• 2+ years of work experience in relevant roles.
• Experience with client-facing delivery or implementation is a plus.

Responsabilidades

• Support full client delivery lifecycle from kickoff to go-live.
• Document requirements, business, operational and technical inputs.
• Assist with platform configuration, testing cycles, and go-live readiness.
• Track actions, dependencies, and issues; provide status updates.
• Coordinate with Product, Engineering, Operations, Client Services, Risk.

Conhecimentos

Communication

English proficiency

Spanish proficiency

Attention to detail

Project coordination

Formação académica

Bachelor's degree in Business/Engineering/Information Systems or related field

Advanced degree (MBA, etc.)

Ferramentas

APIs

JSON

CSV

Descrição da oferta de emprego

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

The Implementation Analyst supports the successful delivery of client and partner implementations by executing defined activities across the implementation lifecycle, under the guidance of Implementation Consultants and Managers.

This role is designed for professionals who already understand the payments / fintech ecosystem and are looking to accelerate their growth toward a managerial career path. The position combines hands-on execution, exposure to technical and business discussions, and increasing responsibility in client-facing delivery, with a clear progression toward leadership roles.

Key Responsibilities:

Implementation Delivery & Execution

• Support implementation activities across the full client delivery lifecycle, from kickoff through go-live and handover.
• Execute well-defined tasks within implementation plans, ensuring accuracy, completeness, and on-time delivery.
• Support requirements gathering by documenting business, operational, and technical inputs from clients and internal teams.
• Assist with platform configuration, testing cycles, certifications, and go-live readiness activities.
• Track assigned actions, dependencies, and open issues, proactively

Stakeholder & Cross-Functional Collaboration

• Coordinate with internal teams (Product, Engineering, Operations, Client Services, Risk) to support implementation execution.
• Participate in client meetings, workshops, and working sessions, gradually increasing ownership of discussions over time.
• Prepare structured status updates, action trackers, and summaries for Consultants and Managers.

Execution Excellence & Quality

• Ensure implementation deliverables meet defined quality, documentation, and operational standards.
• Maintain accurate documentation, trackers, and delivery artifacts to ensure transparency and auditability.
• Follow established implementation frameworks, templates, and best practices.

Growth, Ownership & Continuous Improvement

• Build strong functional knowledge of the payments ecosystem (issuers, acquirers, processors, schemes/networks).
• Develop technical understanding of platform capabilities, APIs, integration flows, and regional requirements.
• Proactively suggest improvements to implementation processes, templates, and tooling.
• Gradually take ownership of small delivery streams or work packages, preparing for future people and delivery management responsibilities.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Bachelor's degree in Business, Engineering, Information Systems, or a related field (or equivalent practical experience).
• 2-4 years of experience in payments, fintech, financial services, SaaS, implementation, operations, or consulting environments.
• Prior exposure to client-facing delivery or implementation projects.
• Strong attention to detail, execution discipline, and sense of ownership.
• Ability to manage multiple tasks concurrently in a structured, deadline-driven environment.
• Clear written and verbal communication skills, with comfort interacting with clients and senior internal stakeholders.
• Working proficiency in English and Spanish.
• Solid understanding of the payments value chain and card-based products.
• Familiarity with implementation or delivery frameworks, project tracking tools, and structured documentation.
• Basic technical literacy, including APIs, system integrations, and data formats (e.g., JSON, CSV).
• Exposure to certification processes with card networks or partners.
• High-quality execution of assigned tasks and deliverables, delivered on time.
• Clear, proactive communication of progr