Data Services Consultant - SAP Concur

SAP; São Leopoldo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Uma empresa de software de renome mundial busca um Consultor de Serviços de Dados para ajudar na gestão de dados e relatórios estratégicos. O papel envolve trabalhar com clientes para desenvolver soluções que atendam às suas necessidades de negócios, juntamente com um forte foco em aprendizado, colaboração e inovação dentro da equipe. Buscamos um profissional dedicado com forte habilidade de comunicação e desejo de aprender.

Serviços

Ambiente colaborativo e de aprendizado

Reconhecimento pelas contribuições individuais

Qualificações

• Formação em área técnica (completa ou em curso).
• Conhecimento em soluções de TI e BI.
• Fluência em inglês; espanhol é um diferencial.

Responsabilidades

• Gerenciar portfólio de clientes e desenvolver estratégias de relatórios.
• Realizar treinamentos para o uso de Cognos e solução de dados.
• Colaborar com equipes para proporcionar a melhor experiência ao cliente.

Conhecimentos

Comunicação verbal e escrita em inglês

Análise e resolução de problemas

Trabalho em equipe

Formação académica

Bacharelado ou grau de associado em área técnica

Ferramentas

SQL

Descrição da oferta de emprego

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We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

PURPOSE AND OBJECTIVE

SAP Concur imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. By connecting data, applications, and people, SAP Concur delivers an effortless experience and total transparency into spend wherever and whenever it happens. SAP Concur services adapt to employee preferences and scale to meet the needs of companies from small to large, so they can focus on what matters most. The company serves more than 50,000 clients representing more than 40 million users in over 150 countries.

Data Services is an organization within SAP Concur that provides data analytics consultation, IBM Cognos report-writing services, and training to customers who use Concur hosted software applications such as SAP Concur Travel & Expense and SAP Concur Invoice. Discover SAP Concur Intelligence, watch the video.

EXPECTATIONS AND TASK

The Data Services Consultant Will

• Manage a portfolio of clients and work with each client to craft a reporting strategy;
• Recommend best practice reports for specific client profiles, industries, or use cases;
• Gather business requirements, translate those business requirements into a design, write the reports or dashboards;
• Work with the clients to distribute the results throughout their companies;
• Conduct trainings for clients who wish to learn how to use Cognos or learn more about the data model of the Concur solutions;
• Constantly empathize with our customers and call them whenever necessary;
• Effectively manage expectations that are set with customers;
• Collaborate across teams to provide the best customer experience.
  
  

REQUIREMENT

• Bachelor’s or Associates degree in a technical field (completed or in course);
• Knowledge in IT related areas, including BI solutions.
• Good verbal and written communication skills in English. Spanish is a plus;
• Familiarity with customer service and support for software or other IT products;
• Analysis and troubleshooting skills;
• System testing and product evaluation skills;
• Be a team player that is both eager to learn and to teach others;
• Ability to adapt to changing working conditions and assignments.
  
  

NICE TO HAVE

• Database, SQL and IBM Cognos skills;
• Functional knowledge of SAP Concur Solutions.
  
  

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail]

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 427881 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: .

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Software Development, IT Services and IT Consulting, and Business Consulting and Services

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