Data-Driven Customer Experience Expert

Bebeecustomerexperience; São Paulo; Presencial; BRL 80.000 - 100.000; Tempo integral

Resumo da oferta

A leading food delivery platform in São Paulo is seeking a talented Customer Experience Business Analyst. In this role, you will engage with large datasets, work collaboratively across teams, and utilize your analytical skills to influence strategic decisions that enhance customer experiences. Ideal candidates will have over 5 years in data analytics, proficiency in SQL and Python, and a strong educational background. Join a diverse and innovative environment, committed to driving impactful change.

Serviços

Diverse and inclusive work environment

Opportunities for growth and development

Collaborative team culture

Qualificações

• 5+ years of experience in data analytics, data science, or related fields.
• Ability to influence stakeholders through strong communication and collaboration skills.

Responsabilidades

• Work with large datasets and evaluate analytical methods.
• Collaborate with teams to design solutions for customer challenges.

Conhecimentos

ETL processes

Statistical analysis

Dashboard creation

SQL

Python

Communication skills

Collaboration skills

Formação académica

Bachelor's degree or above

Descrição da oferta de emprego

About This Role

We are looking for a talented Customer Experience Business Analyst to join our team. As a dynamic and innovative global platform, we leverage cutting‑edge technology to provide fast, reliable, and seamless food delivery experiences. This is an exciting opportunity to work with large datasets, collaborate across teams, and design & evaluate analytical methods. If you are passionate about data‑driven decision‑making and solving complex customer challenges, then this role is for you.

Responsibilities

• Work with large datasets, collaborate across teams, and design & evaluate analytical methods.

Qualifications

• Experience working with ETL processes, statistical analysis, and dashboard creation.
• Strong communication & collaboration skills to influence stakeholders.
• Proficiency in SQL, Python, or other programming languages.
• 5+ years in data analytics, data science, or related fields.
• Bachelor's degree or above.

Benefits

• Global Impact – Work in a dynamic, multicultural environment.
• Tech & Innovation – Be part of AI‑driven and data‑focused advancements.
• Strategic Influence – Shape the future of customer experience with data‑backed decisions.

Why you should consider joining us

• Diverse and inclusive work environment.
• Opportunities for growth and development.
• Collaborative team culture.