Data Center Technicians - Onsite - Campinas/ Affirmative Job Posting for People with Disabilities

Microsoft Power Platform Community; Campinas; Presencial; BRL 30.000 - 60.000; Tempo integral

Resumo da oferta

An established industry player is seeking Data Center Technicians to join their dynamic team in Campinas. This role offers the chance to develop essential skills in a fast-paced environment, focusing on the installation, troubleshooting, and maintenance of critical data center equipment. The position emphasizes safety and operational excellence while providing opportunities for professional growth through training and certifications. If you're passionate about technology and eager to advance your career in a supportive and inclusive atmosphere, this opportunity is perfect for you.

Qualificações

• Basic knowledge of computer hardware or equivalent experience.
• Ability to pass Microsoft security screenings.

Responsabilidades

• Contribute to issue tracking and participate in safety briefings.
• Perform diagnostics and troubleshooting under guidance.

Conhecimentos

Computer Hardware Knowledge

Troubleshooting Skills

Safety Procedures

Client Focus

Formação académica

High School Diploma or GED

Ferramentas

CompTIA A+

CompTIA Server+

CompTIA Network+

Descrição da oferta de emprego

Data Center Technicians - Onsite - Campinas/ Affirmative Job Posting for People with Disabilities

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Overview

As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings, and professional certifications.

Our infrastructure includes over 200 Data Centers in 32 countries, supporting services for more than 1 billion customers and 20 million businesses worldwide. We focus on environmental sustainability and operational optimization to meet evolving business demands, maintaining Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and organization to achieve more. We foster a culture of respect, integrity, and accountability, promoting inclusion where everyone can thrive.

Responsibilities

• Response and Resolution: Contribute to issue tracking, participate in safety briefings, complete required training including safety procedures, and complete tickets efficiently while meeting KPIs and SLAs. Maintain client focus and contribute to a positive team environment. Receive guidance to understand standard processes for preparing, installing, troubleshooting, and decommissioning data center equipment. Review process change notifications and escalate compliance or operational issues.

Readiness

• Learn effective execution strategies, prepare and perform hardware startups/shutdowns, and verify safety and deployment standards. Perform diagnostics and troubleshooting with guidance, replace faulty components, and escalate issues as needed. Participate in decommissions and simple infrastructure changes following standard procedures.

Product/Process Improvement

• Seek guidance on client interactions, monitor KPIs, understand cross-functional processes, and complete training timely. Gain hands-on experience through on-the-job training and pursue relevant certifications.

Business Integration

• Participate in safety and security training, follow procedures, and promote a safety culture. Support teamwork through information sharing and effective handovers. Report security concerns and incidents appropriately.

Physical Requirements

• Climbing ladders, stairs, prolonged standing, occasional lifting of up to 50 lbs, and visual acuity requirements.

Qualifications

• High school diploma, GED, or equivalent, with basic knowledge of computer hardware; or equivalent experience.

Additional Qualifications

• Ability to pass Microsoft security screenings, with 1+ year supporting IT equipment preferred. Certifications like CompTIA A+, Server+, Network+ are a plus. Work schedule: Wednesday to Sunday, 1pm-10pm.

Microsoft is an equal opportunity employer. For accommodations, contact via the provided form.