Responsibilities (Text Only)
As a Data Center Campus Director your responsibilitieswill include: - Empower a culture of safety, security and complianceinall aspectsof data centeroperations - Leadership, management, coaching, anddevelopmentof Microsoft full time employeesacrossdatacentersinyourMetro - Accountable for theongoing ITand Critical Environment (CE)support for all service linesensuring the on-time and defect-free delivery of customer capacity within our SLA commitments - Responsible for ensuring theplanning and delivery of all supporting physical infrastructure, logistics, andtheresources required to meet anticipated growthwithin your Metro - Actively participatein incidentmanagementprocedures relating tomajor incidentsthat impact Microsoft cloud servicesin your Metro.This will includeleading incident management callswithcustomersand senior leadership,the timely resolution of incidents, post-incident reviews, and the implementation of improvement plans - Ensure financial management of your metro includingthedevelopment of detailed budgets, forecasts, and management of operational and capital spend - Management and oversight of all vendor/partner contracts and relationshipsincludingleased-facilitylandlords, IT and CE service providers, and partner support teams - Collaborate withglobalandregional management teamsand contributetoimprovement programs - Learn, live, and coach the One Microsoft culture and values. Lead throughchangeby bringing clarity, generating energy, and delivering success
Qualifications (Text Only)
- Bachelor's Degree - 5+ years experience of mission-critical datacenter service management. - 5+ years experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms. - 5+ years' enterprise-level experience managing large scale and complex projects/programs AND Experience managing budget $20M+. - Ability to communicate in English & Portuguese in a professional setting. - Understanding of the brazilian labor and fiscal law requirements. - Able to communicate professionally in English in both spoken and written form. - Able to work on site up to 100% of the time.