Data Analyst, Pickup, First Mile

Amazon; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A global retail leader in São Paulo is seeking a skilled professional to deliver results through cross-functional integration and track seller performance. The ideal candidate will have advanced English and Portuguese, strong Excel and SQL skills, and the ability to solve problems effectively. This role offers a dynamic work environment where driven individuals thrive.

Qualificações

• Experience in following processes, analysis, metrics and problem solving.
• Strong oral and written communication skills.
• Self-motivated with critical attention to detail.

Responsabilidades

• Deliver results through cross functional integration with teams.
• Track seller and business performance on a daily basis.
• Partner with key stakeholders to solve issues.

Conhecimentos

Advanced English

Fluent Portuguese

Advanced Excel

SQL skills

Problem solving

Communication skills

Descrição da oferta de emprego

Overview

We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into a high impact, visionary person. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need talented, bright, and driven people. Amazon is continually evolving and is a place where motivated workers thrive and where workers’ ownership leads to meaningful results.

Responsibilities

• Deliver results through extensive cross functional integration with multiple Amazon internal teams
• Coordinate with internal teams to address program’s requirements and sellers/customers’ experience improvements
• Create, update and track processes to support the program’s growth
• Track the seller and business performance on a day to day basis
• Deep dive on issues and come up with solutions and processes to fix them
• Partner with key stakeholders like Operations, Transportation, Sales, Seller Support, and Legal to solve issues and ramp up program
• Strong commitment towards goals and outcomes to ensure Customer Experience metrics are maintained

Qualifications

• Advanced English and Fluent Portuguese
• Advanced Excel and SQL skills
• Previous experience in following processes, analysis, metrics and problem solving
• Strong oral and written communication skills to create relationships
• Ability to work under time pressure and meet performance goals
• Self-motivated with critical attention to detail, deadlines and reporting
• Experience with performance metrics and process improvement (how, when, who)
• Knack to deal with sellers as stakeholders/customers with organizational and follow-up skills
• Ability to effectively work with a variety of organizations, management levels, cultures, and personalities

Employment Conditions

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.