Czech Speaking Customer Service Advisor (FULL REMOTE)

Elikya Recruitment; Cariacica; Teletrabalho; EUR 30.000 - 40.000; Tempo integral

Resumo da oferta

A leading international recruitment agency is seeking a Czech Speaking Customer Service Advisor to join a prestigious company in Porto, Portugal. The role requires proficiency in Czech and English, along with experience in customer service. A comprehensive relocation package is provided, which includes accommodation and support in obtaining documentation. Apply now to become part of a vibrant team and enjoy numerous perks including private medical insurance and performance bonuses.

Serviços

Accommodation provided

Performance bonuses

Meal allowance (Food card)

Ongoing training

Private medical insurance

22 days of paid vacation

Career evolution

Many other advantages

Qualificações

• Hold a European passport or identity card.
• Native Czech/C2 level (spoken and written).
• Minimum B2 level in English.

Responsabilidades

• Act as the first point of contact for customers via phone and email.
• Identify customer needs and provide solutions.

Conhecimentos

Problem solving

Customer service

Multi-tasking

Czech language proficiency

English language proficiency (B2)

Descrição da oferta de emprego

Czech Speaking Customer Service Advisor | Move to Portugal

Are you passionate about new technologies? Do you like troubleshooting, support and problem solving? Don't miss this opportunity!
Work for the world's number 1 in conventional lighting, LED and connected lighting in Porto, Portugal.This 100% carbon and innovative brand has more than 77 million connected lamps around the world.
We want YOU to be part of this project and become an essential member.

Relocation package:

, Accommodation provided
, Assistance in obtaining your Portuguese social security number and opening a bank account.

In addition to all this, you will receive:

, Performance bonuses
, Meal allowance (Food card)
, Full-time contract (40 hours per week / 8 hours per day / 2 days off)
, Ongoing training provided by the company
, Private medical insurance
, 22 days of paid vacation + public holidays
, Career evolution
, Many other advantages

What will be asked to do ?

, You will be the first point of contact for customers and will be asked to their queries by phone and/or email.
, Identify customer needs.

Am I eligible ?

, Hold a European passport or identity card
, Native Czech/C2 level (spoken and written)
, The training will be given in English; you must have a minimum B2 level in English.
, Have the ability to multi-task as you will be speaking to clients/prospects via phone and emails

What is the next step ?

Apply now and get interviewed!