Customer Support Analyst PL – Instrumentation and Analytics

ABB Schweiz AG; Sorocaba; Híbrido; BRL 12.000 - 18.000; Tempo integral

Resumo da oferta

ABB is seeking a Customer Support Analyst PL who will prepare and present technical and commercial proposals related to instrumentation and analytics. The ideal candidate will have a relevant engineering degree, experience in commercial proposals, and knowledge in instrumentation. Working at ABB means being part of a diverse team focused on creating sustainable solutions and profoundly impacting global challenges.

Qualificações

• Bachelor's degree, preferably in Engineering.
• Experience in preparing commercial proposals for the industry.
• Basic knowledge of instrumentation and analytics.
• Advanced English is desirable.

Responsabilidades

• Prepare technical and commercial proposals.
• Ensure technical and financial aspects of proposals are addressed.
• Analyze project scopes and coordinate with internal teams.

Conhecimentos

Commercial proposals preparation

Basic knowledge of instrumentation and analytics

Analytical skills

Presentation skills

Team collaboration

Formação académica

Bachelor’s degree in Engineering

Descrição da oferta de emprego

Customer Support Analyst PL – Instrumentation and Analytics

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.

This is a position with grade

15

This position reports to

Sales Support Manager

Your role and responsibilities

Overview: Prepare technical and commercial proposals by conducting internal cost assessments related to medium-complexity instrumentation and analytics products and systems.Responsibilities:Ensure the preparation of the technical and financial aspects of the proposal, indicating prices and negotiation terms, as well as suggesting the most suitable alternatives to contribute to the competitiveness and feasibility of the business.Present the project to the internal management and project engineering teams to enable cost estimation and forecast the appropriate team, quantifying engineering and commissioning hours as defined by the operations team.Define the most appropriate technology and type(s) of product to be used based on application characteristics and configure them according to commercial needs and required quality metrics. When necessary, seek support from Application Engineering – Specialists.Analyze and evaluate general administrative, technical, and risk-related issues. Ensure that all components of the proposal are addressed and analyze supplier scope interfaces, coordinating the first technical visit to gather information, as well as obtaining cost data for relevant items from internal departments.Prepare the general presentation required for the client during the technical proposal presentation meeting, in collaboration with the Salesperson/Sales Manager.

Qualifications for the role

• Education: Bachelor’s degree, preferably in Engineering.
• Required: Previous experience in preparing commercial proposals for the industry.
• Required: Basic knowledge of instrumentation and analytics.
• Desirable: Advanced English.

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory #li-hybrid