Customer Success Professional

Oowlish; Salvador; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Oowlish, a rapidly expanding software development company in Latin America, is seeking experienced technology professionals. Join a collaborative team where you will work on international projects, enjoy flexible hours, and access growth opportunities in a nurturing environment recognized as a Great Place to Work. Fluency in Portuguese and strong English skills are required.

Serviços

Home office

Flexible Hours

Competitive compensation based on experience

Career plans for growth

International Projects

Oowlish English Program

Oowlish Fitness with Total Pass

Pet adoption incentive

PTO Bonus

Games and Competitions

Qualificações

• 2+ years in Customer Success, Support, or SaaS roles.
• Experience facilitating webinars or online training.
• Strong documentation and knowledge-sharing abilities.

Conhecimentos

Fluency in Portuguese

Strong English communication skills

Customer education passion

Process-oriented mindset

Collaborative team player

Ferramentas

Zendesk

Zoho CRM

Descrição da oferta de emprego

Join Our Team

Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.

As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.

We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

Requirements

• Fluency in Portuguese and strong English communication skills
• 2+ years in Customer Success, Support, or SaaS roles
• Familiarity with Zendesk or similar support platforms
• Experience using CRM tools (Zoho CRM is a plus)
• Ability to host and facilitate webinars or online training
• Passion for customer education and lifecycle engagement
• Strong documentation and knowledge-sharing mindset
• Process-oriented with a drive to identify improvements and automation
• A collaborative team player with a desire to help build something from the ground up

Benefits & Perks:

Home office;

Flexible Hours

Competitive compensation based on experience;

Career plans to allow for extensive growth in the company;

International Projects;

Oowlish English Program (Technical and Conversational);

Oowlish Fitness with Total Pass;

Pet adoption incentive;

PTO Bonus;

Games and Competitions;

You can also apply here:

Website: https://www.oowlish.com/work-with-us/

LinkedIn: https://www.linkedin.com/company/oowlish/jobs/

Instagram: https://www.instagram.com/oowlishtechnology/