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OTTera, a leading OTT service provider, seeks a Customer Success Associate in São Paulo. This entry-level role involves supporting customers, ensuring satisfaction, and enhancing their use of OTTera's products in a collaborative environment focused on diversity and growth.
Join to apply for the Customer Success Associate role at OTTera Brasil.
OTTera Customer Success Associates act as the customer's trusted advisor, providing voice, support, guidance, and knowledge resources that facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle.
Duties and Responsibilities
What will my day look like?
Preferred Qualifications
About OTTera
OTTera is a distinguished white label OTT service provider based in Los Angeles, with a 14-year legacy. We offer customized OTT application and FAST channel development, global distribution, monetization solutions, and more, serving clients worldwide.
Culture
We are a diverse, global team that values collaboration, inclusion, and diverse perspectives. Our culture emphasizes open communication, with regular formal standups and informal check-ins to support each other and address challenges. We seek organized, adaptable, and self-motivated individuals excited to expand our footprint in digital content and shape the future of streaming.
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