Customer Service Specialist (German-speaking) | Remote | Country-Wide

Enpal; Porto Alegre; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Join Enpal as a Customer Service Specialist (German-speaking) to support a sustainable future. This remote role involves managing customer inquiries and delivering top service in a diverse team dedicated to energy transition. Candidates with strong German skills, a structured work ethic, and a passion for customer service are encouraged to apply.

Qualificações

• Fluency in German at C1 level is required.
• Structured and organized work ethic.
• Customer service experience is a plus but not mandatory.

Responsabilidades

• Manage customer inquiries related to grid connection, claims, and meter changes.
• Deliver excellent customer service supporting the energy transition.
• Work fully remotely without relocation.

Conhecimentos

German language skills

Structured work ethic

Organized work ethic

Descrição da oferta de emprego

Customer Service Specialist (German-speaking) | Remote | Country-Wide

Join Enpal as a Customer Service Specialist (German-speaking) and contribute to a sustainable future. This remote position offers the opportunity to work from anywhere in the country.

About Enpal

We are committed to shaping a cleaner, better future by providing solar PV systems, heat pumps, battery storage, EV chargers, and smart home energy management systems. Our team is diverse, with over 65 nationalities, and we believe in energy transition through collaborative effort.

Responsibilities

• Manage customer inquiries related to grid connection, claims, electricity meter changes, or social media.
• Deliver excellent customer service to support the energy transition.
• Work fully remotely without the need to relocate.

Qualifications

• German language skills at least C1 level.
• Structured and organized work ethic.
• Experience in customer service is advantageous but not mandatory; career changers are welcome.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Services for Renewable Energy
• Salary: Starting at 800 EUR/month, with potential to increase to 1,300 EUR/month (full-time freelance contract)

Join us and be part of a motivated and diverse team dedicated to making a difference in the energy sector.