Customer Service/Sales Representative

Company Description

FirstBPO is a provider of tailored Business Process Outsourcing (BPO) solutions aimed at optimizing business performance, enhancing customer experiences, and driving growth. Located in San Pablo, we are dedicated to being a reliable partner for businesses seeking to streamline their operational processes and focus on core objectives.

Role Description

This is a full-time on-site role for a Customer Sales Representative at FirstBPO. The role involves daily tasks such as engaging with customers, promoting products or services, handling inquiries, processing orders, and maintaining customer records. The Customer Sales Representative will play a key role in driving sales and fostering positive customer relationships.

Qualifications

1. Strong communication, interpersonal, and customer service skills
2. Ability to effectively promote and sell products or services
3. Experience in handling customer inquiries and resolving issues
4. Proficiency in maintaining accurate customer records
5. Knowledge of sales techniques and strategies
6. Goal-oriented mindset with a focus on achieving sales targets
7. Previous experience in a sales or customer service role preferred
8. Bachelor's degree in Business, Marketing, or related field is a plus