Customer Service Jr Analyst - BVT

BRF S.A.; Uberlândia; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading company in the food industry is looking for a dedicated professional to manage customer complaints and ensure compliance with corporate norms and guidelines. This role involves overseeing data management and standardizing processes to enhance customer service quality and operational efficiency.

Responsabilidades

• Manage complaints from customers, consumers, special customers, distributors, and branches.
• Oversee Salesforce data management, ensuring compliance with BRF guidelines.
• Provide complaints reports to units, sharing necessary information with the team.
• Ensure compliance with BRF commitments and corporate norms.
• Standardize complaints processes (workflows, documentation).

Descrição da oferta de emprego

Manage complaints from customers, consumers, special customers, distributors, and branches.

Oversee Salesforce data management, ensuring compliance with BRF guidelines.

Provide complaints reports to units, sharing necessary information with the team.

Ensure compliance with BRF commitments and corporate norms.

Use appropriate personal protective equipment and safety systems.

Standardize complaints processes (workflows, documentation).