Custom Recruitment Coordinator (Spanish Speaking) - EU hours

M3USA; São Paulo; Remote; BRL 28,000 - 50,000; Full time

Job summary

M3 EU delivers market research and healthcare technology services across Europe. The Custom Recruitment Coordinator role focuses on creating and implementing a Custom Recruitment plan on allocated qualitative and quantitative projects, executing tasks within budget and timelines.

The coordinator liaises with project stakeholders, grows the M3 Global Research panel, uses recruitment platforms and tools, and supports PMs in meeting client needs while striving to maximize internal completes.

Qualifications

• Exceptional written and verbal communication skills.
• Fluent in Spanish and English.
• Strong Microsoft Office skills (Excel) and quick learner of new technologies/software.

Responsibilities

• Understand custom recruitment strategies for quantitative and qualitative studies and collaborate with project stakeholders.
• Coordinate recruitment efforts for up to 25 live projects to maintain knowledge and experience in MR recruitment.
• Utilize recruitment platforms and tools, including external/internal email and SMS platforms, survey systems, social media, and other channels.
• Attend IKO and project meetings with PMs and share action plans.
• Create and execute a custom recruiting strategy for assigned projects, monitor progress, and adjust strategy to maximize internal completes.
• Suggest alternative sampling strategies to maximize internal completes and reduce costs.
• Provide recruitment updates to internal project teams via email or meetings on a regular basis.
• Ensure recruitment actions meet project timelines and milestones.
• Support the development of MR panel growth and share feedback to improve tools and processes.

Skills

Communication skills

Spanish language

English language

Time management

Multitasking

Education

Bachelor's degree or equivalent

Tools

Excel

Job description

Custom Recruitment Coordinator (Spanish Speaking) - EU hours

• Full-time

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

About the Business Unit:

M3 EU delivers market research and healthcare technology services to large pharmaceutical clients across Europe. Based within M3 EU Central Services, this role owns M3's global sustainability compliance programme end to end - spanning EcoVadis performance, carbon and emissions reporting, supplier and procurement due diligence, and sustainability governance and policy across M3's business units - ensuring our credentials and supporting documentation stand up to scrutiny during Master Services Agreement (MSA) negotiations, contract renewals and client questionnaires.

Role Mission:

The Custom Recruitment Coordinator is responsible for creating and implementing a Custom Recruitment plan on allocated Qualitative and Quantitative projects and executing the related Custom Recruitment tasks, ensuring their successful delivery within the provided budget and timelines. The Custom Recruitment Assistant liaises with other stakeholders of projects to increase number of internal completes delivered and ensure panel growth.

Essential Duties and Responsibilities:

Including, but not limited to the following:

• Have an excellent understanding of Custom recruitment strategies for quantitative and qualitative studies; collaborate with Project Stakeholders to best utilize available options for maximum results.


• Coordinate Custom recruitmentefforts for up to 25 live projects to maintain the knowledge and experience on market research recruitment for quantitative and qualitative studies.


• Demonstrate complete confidence on using all recruitment platforms and tools, including but not limited to proprietary systems for managing market research recruitment, external and internal bulk email/SMS platforms, survey systems (limited), social media, and various other marketing and multi-media platforms.


• Attend IKO and project related meetings with PMs for projects assigned and share notes on agreed plan of action.


• Create a custom recruiting strategy on projects assigned, initiate and/or execute tasks as outlined, monitoring progress, and adjusting recruiting strategy to ensure the maximum internal sample is achieved to meet client needs and maintain profit targets.


• Recommend alternative internal sampling strategies to maximize internal completes.


• Communicate recruitment updates, status, and issues to internal project teams through email, meetings or as agreed in regular intervals.


• Ensure Custom Recruitment actions are completed in line with required timelines for all assigned projects.


• Proactively seek alternative Custom Recruitment strategies and provide ideas to improve response rate and reduce costs in each project.


• Assist the team in developing custom recruitment strategies to grow membership of the M3 Global Research panel.


• Provide insightful and relevant feedback on projects feasibility based on gathered market intelligence upon desk research.


• Provide constructive feedback to the line manager and assist in bringing ideas on areas where M3 sampling, emailing, and reporting tools can be improved in their functionality.

Education and Training Required:

• Bachelor’s degree or equivalent preferred


• Relevant coursework in market research or healthcare preferred, but not required.


• 0– 1year of market research experience

Knowledge, Skill, Ability:

• Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules


• Fluent in Spanish and English


• Strong Microsoft Office skills (Excel) and quick learner of new technologies/software


• Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc


• Interest / natural curiosity or previous experience / exposure within the healthcare space


• Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success


• Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.


• Self-motivated and able to (re)prioritize tasks throughout the workday


• Exceptional time management, organizational skills, attention to detail and ability to multitask

Company Disclaimer: This job description does not represent an all-exhaustive list of all functions and the employee may be required to perform additional duties as assigned by the manager and the company. The company reserves the right to revise this job description at any time.