COO in Training Behavioral Health - Varied Locations

Horizon Health Corporation; Brasil; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A healthcare services company in Brazil is seeking a Customer Service Representative to manage incoming calls, resolve service issues, and assist in client orientations. Candidates should have a High School Diploma, excellent communication skills, and the ability to complete mandatory HIPAA training. This role offers a competitive salary and a supportive work environment.

Serviços

Career advancement opportunities

Flexible work arrangement options

Competitive salary and benefits package

Qualificações

• Must be available and punctual for scheduled work shifts.
• Completion of mandatory training programs, including HIPAA courses.

Responsabilidades

• Provide phone coverage for incoming and outgoing calls.
• Resolve customer service issues and pharmacy network problems.
• Assist with on-site client orientation and health fairs.

Conhecimentos

Exceptional phone and listening skills

Exceptional written and verbal communication skills

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Competitive salary and benefits package
- Flexible work arrangement options available

What to Expect (Job Responsibilities):
- Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
- Acquire knowledge and proficiency in PBM and mail order resources to effectively assist members and clients
- Resolve customer service issues and pharmacy network problems to ensure client satisfaction
- Assist with on-site client orientation, health fairs, and business conferences
- Perform office duties such as copying, collating, mailings, filing, and credit card processing

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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