Content Programming & Strategy Specialist

Touch Inflight Solutions; Manaus; Presencial; USD 50.000 - 75.000; Tempo integral

Resumo da oferta

A leading company focused on enhancing in-flight experiences is looking for a Content Programming and Strategy Specialist. In this role, you will devise innovative content strategies tailored to airline markets, engage in content curation, and drive projects aimed at enhancing passenger satisfaction. Your contributions will shape the delivery of high-quality service across the company's offerings, making an impact on customer perceptions.

Serviços

International team

Qualificações

• Fluent in Spanish and English.
• Experience in the airline or entertainment industry is a plus.
• Comfortable delivering internal and external presentations.

Responsabilidades

• Create conceptual content curation strategies.
• Sort and select content for different systems.
• Manage and utilize data insights for content curation.

Conhecimentos

Problem-solving

Multitasking

Effective communication

Leadership

Strategic thinking

Formação académica

High school diploma/GED

Bachelor's degree

Ferramentas

Microsoft Office

Excel

Keynote

Descrição da oferta de emprego

Recife Touch Inflight Solutions Postado 3 dias atrás

Full Job Details

About us:

Touch, a Conetic Group company, is a disruptive Content Service Provider focused on delivering exceptional onboard experiences for aircraft and the broader transportation industry.

Established in 2011, Touch is headquartered in Miami, with an additional main office in Portugal.

At Touch, we understand what makes airlines unique and deliver timely, effective solutions to support them in achieving excellence.

We’re an agile, young-minded, and service-oriented company, always at the forefront of industry innovation. Our qualified, resourceful, and empowered team breathes respect for airlines, suppliers, and one another.

About the role:

As our Content Programming and Strategy Specialist, you will create conceptual content curation strategies that consider targeted audiences, consumer habits, and global/regional content trends. You will design concepts aligned with airline markets and our global brand strategy, as well as sort and select content (films, TV shows, music, etc.) for various in-flight entertainment systems.

The Content Programming and Strategy Specialist must also support the other Touch teams to secure contractual obligations (SLA’s and KPI’s) are being met and keep Touch headquarters always updated about the customer perception on the quality of the service delivered.

About the responsibilities:

• Create conceptual content curation strategies contemplating targeted audiences, consumer habits and overall global/regional content trends;
• Design content concepts aligned with the Airline markets and global business strategy;
• Understand airlines passenger profiles to properly tailor an assertive content strategy;
• Sort and select content (Film & TV, regional and special content) for different systems;
• Manage and utilize data insights to create coherent content curation;
• Generate content license negotiations with distributors and content creators;
• Develop special projects and propose innovation through strategic partnerships with relevant content creators and brands;
• Seek innovative opportunities that bring value and differentiation for the Airline’s Inflight Entertainment platforms;
• Involvement in product development features, focused on content management for the company and customers;
• Produce assertive content strategies based on personalized passenger profiles.

About you:

• Based in Chile;
• Fluent in Spanish and English;
• High school diploma/GED (Bachelor's degree is a plus);
• Experience in the airline or entertainment industry is a plus;
• Customer service experience is a plus;
• Comfortable delivering internal and external presentations;
• Ability to manage people and lead projects;
• Strong multitasking and prioritization skills;
• Self-starter with excellent problem-solving abilities;
• Clear and effective communicator;
• Leadership mindset;
• Strategic thinker;
• Proficient in Microsoft Office, Excel, and Keynote.

About the benefits:

International team;

Apply here for Content Programming & Strategy Specialist