Consultor de Business Intelligence (Tech & Durables)

NielsenIQ; Cotia; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading data analytics company is seeking a Customer Success professional in Brazil to enhance client relationships and market insights. The role involves supporting clients with market research solutions, delivering tailored recommendations, and developing sector-specific expertise in consumer goods and Tech & Durables products. Candidates should possess strong analytical skills, fluency in English and Spanish, and a proactive, client-focused attitude.

Serviços

Flexible working environment

Short Friday

Wellhub (Gympass)

Mentorship Program

LinkedIn Learning

Employee Assistance Program (EAP)

Comprehensive Medical and Dental Coverage

Meal Allowance

Qualificações

• Relevant experience in consulting and market research solutions.
• Strong understanding of consumer goods markets.
• Interest in Tech & Durables categories.

Responsabilidades

• Support adoption of gfknewron, focusing on training clients.
• Advise clients on maximizing panel data value.
• Translate client briefs into actionable recommendations.

Conhecimentos

English

Spanish

Presentation skills

Client-centric approach

Proactive engagement

Descrição da oferta de emprego

Job Description

About this Job

NIQ GFK is a global measurement and data analytics company that provides the most complete and trusted view of consumers and markets worldwide. We offer consumer packaged goods manufacturers, Tech & Durables manufacturers, and retailers accurate, actionable insights and a comprehensive understanding of the marketplace to support innovation and growth.

Our Customer Success Team manages relationships with key recurring clients, ensuring their satisfaction and fostering long-term value. In this role, you will develop market expertise, ensure the relevance and quality of analyses and recommendations for major industry clients, identify client needs, design tailored solutions, and contribute to the sales process.

Responsibilities

• Support regional deployment and adoption of gfknewron (GfK Analytics Platform), focusing on Predict and Consumer modules, including training internal teams and clients.
• Advise clients on maximizing the value of panel data, understanding key performance indicators, and interpreting reports.
• Assist clients using data from gfknewron and related tools, and participate in client-focused development projects.
• Develop in-depth sector-specific market expertise, including market dynamics, brand performance, and distribution channels.
• Conduct analyses and translate client briefs into presentations and actionable recommendations tailored to marketing and sales teams.
• Participate in Tech & Durables Latam innovation initiatives for growth.
• Collaborate with sales, customer success, and other departments to identify client needs and sales opportunities.

#LI-Hybrid

Qualifications

• Relevant experience in consulting and market research solutions.
• Strong business understanding in durable consumer goods markets or consumer packaged goods.
• Interest in Tech & Durables product categories and markets.
• Excellent English and Spanish language skills.
• Strong presentation and communication skills with a client-centric approach.
• Proactive engagement with multi-disciplinary teams.
• Eagerness to learn, open mindset, team spirit, and entrepreneurial attitude.

Additional Information

Our Benefits

• Flexible working environment
• Short Friday
• Wellhub (Gympass)
• Mentorship Program
• LinkedIn Learning
• Employee Assistance Program (EAP)
• Comprehensive Medical and Dental Coverage
• Meal Allowance

...and more!

Job ID: R25_0011073|BR

Our Commitment to Diversity, Equity, and Inclusion

NIQ is dedicated to reflecting the diversity of our clients and communities. We are committed to embedding inclusion and diversity into all aspects of our work. We invite candidates who share this mission to join us. We are an Equal Opportunity/Affirmative Action employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other protected class. Learn more about our diversity and inclusion efforts at: https://nielseniq.com/global/en/news-center/diversity-inclusion