Consultor(a) de Negócios Jr 8h (Vaga Exclusiva para Pessoa com Deficiência) l Loja Icaraí/RJ

Vivo Diversidade; Niterói; Presencial; BRL 20.000 - 30.000; Tempo integral

Resumo da oferta

Join a leading telecommunications company as part of the B2C team in Niterói. In this dynamic role, you'll engage with customers, manage service requests, and contribute to an exceptional retail experience. Vivo offers a range of benefits and a supportive work environment that values diversity and employee well-being.

Serviços

Gym memberships

Meal and Food Vouchers

Pharmacy Assistance

Medical and Dental Assistance

Life Insurance

Corporate cellphone

Unlimited voice and data plan

Exclusive Vivo discounts

Annual Bonus

Private Pension scheme

Responsabilidades

• Greet customers and assist with service tickets.
• Sell quick services like accessories and SIM card exchange.
• Support consultations for account status and stock availability.

Formação académica

High School Education

Descrição da oferta de emprego

Job description

Vice-Presidência: B2C

Diretoria: Regional Leste

Local de Trabalho: Loja Vivo Icaraí

About the role

Understanding deeply the needs of our customers and transforming them into a unique value proposition that delights and fidelizes is what drives us daily. If you're looking for an opportunity to work in a market-leading company with an inspiring brand, you should meet our team responsible for the B2C segment at Vivo. We are responsible for building the brand, creating incredible advertising campaigns, designing unparalleled user experiences, defining offers that meet real customer needs, and developing sales channels as competitive advantages. All these efforts contribute to growing our customer base and revenue.

If you love technology, enjoy a dynamic environment, and work well in a team, your place is with us in Vivo stores!

We take pleasure in serving and presenting all the connection services Vivo offers so people can enjoy life to the fullest through an enchanting experience.

Main responsibilities

• Greet customers upon arrival at the store and assist with issuing service tickets.
• Sell quick services such as accessories, recharge, and SIM card exchange, whenever there is no queue for ticket issuance.
• Support quick consultations for basic information like account holder, line status, coverage, and stock availability to optimize service.
• Maintain adherence to the Occupational Health and Safety Management System requirements and participate in related programs.
• Follow Telefônica's Environmental Policy and implement good environmental practices in daily activities to ensure proper environmental management of the company.

Requirements and skills

High School Education

Additional information

What we offer* for you:

• At Vivo, we are committed to supporting and valuing our employees. Not only excellent benefits but also flexibility.
• Choose the benefits that suit you and your dependents via a digital platform, including Gym memberships, Meal and Food Vouchers, Pharmacy Assistance, Medical and Dental Assistance, and Life Insurance.
• Corporate cellphone — a brand new smartphone for you!
• Unlimited voice and data plan with the fastest network, now with 5G!
• Exclusive Vivo discounts on landline, broadband, TV, and apps.
• Eligibility for annual Bonus or PPR.
• Plan for your future with our Private Pension scheme.
• If you have children, you can receive a subsidy for school, daycare, or nanny expenses.
• Work in an environment that respects your personality, style, and authenticity. #VemdeVocê
• Flexible working hours.
• Enjoy a day off for your birthday.
• Participate in one of the largest corporate volunteering programs to help make a difference.
• Benefit from our Educational Development Program with discounts at partner educational institutions, online certifications, and courses.
• Advance your career through our Internal Recruitment Program, available in Brazil and abroad, as we are present in over 17 countries! #VivoMinhaCarreira
• Access initiatives to improve your physical, emotional, and social health, like #VivoBemEstar, offering consultations with nutritionists, psychologists, social services, telemedicine, and more.
• Our vacancies are open to people with disabilities and reabilitated individuals. We value diversity, differences, and potential! #VivoDiversidade