Consulting Salesforce Business Analyst No City, BR

Avature; São Paulo; Híbrido; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

An established industry player is seeking a Salesforce Consultant to join their dynamic team. In this role, you will work closely with clients to deliver innovative Salesforce CRM solutions, leveraging your consulting skills to address complex business challenges. You'll be part of a collaborative environment that encourages curiosity and continuous learning, allowing you to grow your expertise across various industries. This position offers a unique opportunity to influence the effectiveness and profitability of clients while working with cutting-edge technology. If you're passionate about making a meaningful impact and thrive in a team-oriented setting, this role is perfect for you.

Serviços

Flexible Work Hours

Professional Development Opportunities

Health Insurance

Remote Work Options

Qualificações

• Strong analytical skills to translate business needs into Salesforce solutions.
• Experience creating functional documentation and guiding development teams.

Responsabilidades

• Collaborate with clients to design and implement Salesforce CRM solutions.
• Lead discussions to understand business challenges and propose solutions.

Conhecimentos

Business Requirements Analysis

Functional Documentation

Basic Configuration and Customization

Testing and Validation

Support and Continuous Improvement

Formação académica

Bachelor's Degree

Ferramentas

Salesforce CRM

Omnscript

Data Raptor

Descrição da oferta de emprego

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.

You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries.

Your primary responsibilities include:

1. Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications.
2. Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture.
3. Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

1. Business Requirements Analysis: Work directly with stakeholders to understand business processes and translate those requirements into Salesforce solutions, such as object customizations, workflows and reports.
2. Functional Documentation: Create detailed documents, such as use cases, process flows and functional requirements, to guide the development team and ensure that deliveries meet business expectations.
3. Basic Configuration and Customization: Configuring the Salesforce platform (Sales Cloud), creating and adjusting objects, custom fields, flows, reports and dashboards, according to business needs, without necessarily involving advanced programming. - Basic knowledge of Omnscript, Data Raptor, VIP desirable.
4. Testing and Validation: Assist in running tests to validate that the solutions implemented meet the requirements. This may include manual testing and collaborating with the QA team to ensure deliveries are flawless.
5. Support and Continuous Improvement: Providing post-implementation support, identifying opportunities for continuous improvement and working to optimize processes within Salesforce, helping the team understand how to take better advantage of the platform's functionalities.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Job Title: Salesforce Business Analyst

Job ID: 29001

City / Township / Village: No City

State / Province: Country

Work arrangement: Hybrid

Area of work: Consulting

Employment type: Regular

Contract type: Regular

Position type: Entry Level

No Travel

Company: Shift: General (daytime)

Is this role a commissionable/sales incentive based position?