Consultant, Customer - South HUB

The Coca-Cola Company; Rio de Janeiro; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading beverage company in Rio de Janeiro is looking for a sales support professional. You will be responsible for processing orders, advising customers about products, and supporting the sales team with data analysis. The ideal candidate has at least 4 years of relevant experience and a Bachelor's degree. This position offers an opportunity to engage with a dynamic team committed to inclusive corporate culture.

Qualificações

• At least 4 years of relevant experience.
• In-depth knowledge in own discipline and basic knowledge of related disciplines.

Responsabilidades

• Processing orders from customers and resolving complaints.
• Advising customers on product shortages and expected delivery dates.
• Providing data and reports to support the sales team.

Conhecimentos

Customer Sales

Data Analysis

Waterfall Model

Formação académica

University Degree (Bachelor) or equivalent experience

Descrição da oferta de emprego

Location(s): Brazil

City/Cities: Rio de Janeiro

Travel Required: 0% - 25%

Relocation Provided: No

Job Posting End Date: August 4, 2025

Job Description Summary:

Positions in this sub-family are responsible for developing, managing, and delivering support services to the organization's sales force. Activities include:

• Processing orders from customers and resolving complaints
• Advising customers on product shortages, expected delivery dates, price changes, etc.
• Providing data and reports, generating analytical studies from available sales databases, and consolidating information to support the sales team
• Acting as a liaison between customers, production, distribution, and sales teams
• Selecting, managing, and training on sales-related systems and databases
• Assisting sales teams with individual account and sales territory planning
• Performing administrative duties to ensure smooth operational flow between business, customers, and vendors

Organizational Impact:

• Accountable for ongoing activities; may lead processes or project steps within a broader project
• As an individual contributor, works independently with limited supervision
• As a team leader or supervisor, manages support or para-professional employees with limited responsibilities, setting daily operational objectives
• Handles problems that are difficult but not complex, often requiring new perspectives

Innovation & Complexity:

• Checks and corrects problems not immediately evident in existing systems and processes
• Recommends enhancements to systems and processes to improve effectiveness

Communication & Influence:

• Explains policies, practices, and procedures within the organization
• Communicates with internal contacts to explain or interpret information for agreement
• Works to justify and gain cooperation on practices, policies, and procedures

Knowledge:

• Typically requires a University Degree (Bachelor) or equivalent experience
• At least 4 years of relevant experience
• In-depth knowledge in own discipline and basic knowledge of related disciplines

Skills:

Customer Sales, Data Analysis, Waterfall Model

Our Purpose and Growth Culture:

We are committed to nurturing an inclusive culture grounded in our purpose to refresh the world and make a difference. We act with a growth mindset, embrace continuous learning, and focus on behaviors like curiosity, empowerment, inclusiveness, and agility. Learn more about our culture at Our Purpose and Vision.