Collections Analyst (Analista de Cobrança) - São Paulo (Hybrid)

Clara; São Paulo; Presencial; BRL 40.000 - 60.000; Tempo integral

Resumo da oferta

A Clara, a fintech líder em gestão de gastos na América Latina, busca um Analista de Cobrança para sua equipe em São Paulo. O candidato ideal demonstrará habilidades de comunicação, experiência em cobranças, e um forte foco em melhorias contínuas. Nesse papel, você será essencial na manutenção da saúde financeira da empresa enquanto fornece uma excelente experiência ao cliente.

Serviços

Salário competitivo e opções de ações (ESOP) desde o primeiro dia

Orçamento anual para aprendizado e desenvolvimento

Ambiente de trabalho flexível

Team multicultural com exposição diária ao português, espanhol e inglês

Qualificações

• Experiência em cobranças em estágios iniciais, especialmente via WhatsApp e telefone.
• Proficiência em Português.
• Excelência em habilidades organizacionais e de gerenciamento de tarefas.

Responsabilidades

• Conduzir o processo de cobranças em estágio inicial.
• Garantir pagamentos pontuais e uma experiência de cliente de alta qualidade.
• Otimizar estratégias de cobrança para a saúde financeira da Clara.

Conhecimentos

Gestão de tarefas

Comunicação

Raciocínio crítico

Mentalidade orientada para soluções

Ferramentas

Excel

Descrição da oferta de emprego

Ready to accelerate your career?

Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.

Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.

We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.

What you'll do

We're looking for a Collections Analyst to join our São Paulo team and play a key role in Clara’s revenue operations. This role is perfect for someone who enjoys engaging with clients, thrives in dynamic environments, and is driven by problem-solving and continuous improvement.

You’ll lead the early-stage collections process, maintain high standards in external agency collaboration, and serve as a critical connector between clients and internal teams. Your focus will be on ensuring timely payments, maintaining a high-quality customer experience, and optimizing collection strategies to drive Clara’s financial health.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

Experience in early-stage collections, particularly via WhatsApp and phone

Strong task management and organizational skills

Familiarity with Excel for data tracking and process support

Excellent communication and interpersonal skills

Working proficiency in Portuguese

Nice to haves

Comfort working with databases, CRMs, or internal systems

Critical thinking and a solution-oriented mindset

Strong collaboration and teamwork abilities

Interest in growing within a fast-paced fintech environment

Why join Clara

At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.

Who we are

We’re the leading B2B fintech for spend management in Latin America.

Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.

Passionate about making Latin America more prosperous and competitive.

Constantly innovating to build financial infrastructure that enables each of our customers to thrive.

Product-led, high-talent-density culture — designed for builders who raise the bar.

Proud of our open, inclusive, and values-driven environment.

What we believe in

#Clarity. We say things clearly, directly, and proactively.

#Simplicity. We reduce noise to focus on what really matters.

#Ownership. We take responsibility and never wait to be told.

#Pride. We build products and experiences we’re proud of.

#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.

#Inclusivity. Every voice counts. Everyone contributes to our mission.

What we offer

Competitive salary and stock options (ESOP) from day one

Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)

Annual learning budget and internal accelerated development paths

High-ownership environment: we move fast, learn fast, and raise the bar — together

Smart, ambitious teammates — low ego, high impact

Flexible vacation and hybrid work model focused on results

If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.

Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.

We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.

Create a Job Alert

Interested in building your career at Clara ? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Website

LinkedIn Profile *

In what Country are you located: *

In what City are you located? *

How would you evaluate your English Level? * Select...

Please, share your monthly salary expectation range (please, consider your country's currency). *

Currency *

Do you have experience working in fintechs / financial companies? * Select...

Why is this the right role for you? *

Why do you want to join Clara? *

Tell us about something you've built or worked on with AI recently: *

Clarity is king. Can you explain your biggest career win in one sentence?

Change is constant. What’s the last skill, habit, or mindset you upgraded to stay ahead?

Decisions drive impact. What’s the toughest call you’ve made, and how did it shape the outcome?