Cloud Field Engineering Manager

Canonical; Buenos Aires; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading company in open source solutions seeks a Cloud Field Engineering Manager. This role involves leading a team, managing customer interactions, and ensuring high-quality technical presales. Candidates should possess strong cloud technology knowledge and leadership skills. The position is remote, allowing for flexibility in managing a diverse team across various time zones.

Serviços

Annual Learning Budget

Performance Bonuses

Parental Leave

Employee Assistance Programme

Travel Opportunities

Qualificações

• Knowledge of cloud technologies like Kubernetes, Openstack, AWS.
• Strong communication skills in English.
• Experience in technical presales.

Responsabilidades

• Leading and developing a team of engineers across presales.
• Resolving customer issues as a trusted advisor.
• Mentoring team members and monitoring team health.

Conhecimentos

Cloud Computing

Technical Presales

Communication

Leadership

Organizational Skills

Formação académica

High School Diploma

University Degree

Ferramentas

Kubernetes

Openstack

AWS

GCP

Azure

Ceph

Linux

Descrição da oferta de emprego

Join to apply for the Cloud Field Engineering Manager role at Canonical

This role offers an opportunity to lead a field engineering team, assisting customers in understanding and deploying Canonical's open source solutions across public clouds and private data centers. The scope includes technologies from Ubuntu to virtualization, private cloud, Kubernetes, and advanced open source platforms like MLops and data solutions. As Canonical expands into new industries such as telecom, finance, healthcare, and media, we develop innovative open source solutions tailored to these sectors.

We believe engineering managers should be excellent engineers, comfortable troubleshooting and engaging in technical presales. They should contribute technically but primarily focus on guiding their team’s direction, focus, and output. We support growth in management and soft skills for engineers interested in leadership.

Our mission is to simplify, secure, and enhance the deployment of open source software, aiming to provide the 'most software to most companies.' We select our engineers globally for brilliance and motivation, with our managers empowering teams to exceed expectations and take pride in their achievements.

The role of a Cloud Field Engineering Manager at Canonical

The team of cloud solutions architects at Canonical works directly with customers to design private and public cloud solutions tailored to their workloads. The portfolio includes on-premise solutions like Openstack, MicroCloud, Ceph, and deployable solutions such as Kubernetes, Kubeflow, Spark, and PostgreSQL. Managers oversee deployment, testing, and handover, and participate in presales to advise clients technically.

The manager is responsible for team management, talent development, technical representation, and collaboration with other teams and clients. Active participation in presales is also expected to meet quarterly goals.

Location:

This role is home-based, managing a team within your time zone.

Daily responsibilities include:

• Leading and developing a team of engineers across presales and professional services
• Resolving customer issues and promoting technologies as a trusted advisor
• Remote work within a single major time zone
• Mentoring and career development of team members
• Monitoring team health indicators
• Implementing disciplined engineering processes
• Representing your team and products to stakeholders, partners, and customers
• Promoting best engineering and organizational practices
• Planning and tracking project progress
• Participating in leadership team collaborations

Qualifications:

• Knowledge of cloud computing technologies (Kubernetes, Openstack, AWS, GCP, Azure, Ceph)
• Practical Linux and networking skills
• Experience in technical presales
• Strong communication skills in English
• Passion for developing people and leadership experience
• Organizational skills to ensure timely, high-quality results
• High academic achievement (high school and preferably university)
• Willingness to travel up to 40%

Additional skills (preferred):

• Spanish or French language skills
• Python programming
• Experience with external partners and stakeholder feedback

What we offer:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Annual compensation review and performance bonuses
• Comprehensive benefits including parental leave, Employee Assistance Programme, travel opportunities, and travel upgrades

About Canonical

Canonical pioneers in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We hire globally, uphold high standards, and foster a remote-first culture since 2004. Working at Canonical challenges you to innovate, learn, and excel.

Equal Opportunity Statement

We are committed to diversity and inclusion, providing a workplace free from discrimination and ensuring fair consideration for all applicants.