Cloud Account Executive - Slack

131 Salesforce Tecnologia, Ltda.; São Paulo; Presencial; BRL 250 000 - 420 000; Tempo integral

Resumo da oferta

Salesforce Brazil, based in São Paulo, is seeking an Enterprise Account Executive to own the full sales cycle from lead to close and to establish lasting relationships with senior executives and decision-makers to drive Slack adoption across large organizations.

You will educate customers on Slack’s value throughout the adoption cycle, navigate multiple levels of the organization, manage a healthy pipeline, close new and expansion contracts, collaborate with cross-functional teams, and travel as

Qualificações

• 5-8+ years of Enterprise Account Executive experience.
• Experience in SaaS sales and managing a pipeline.
• Proven negotiation and closing skills.
• Ability to engage with C-level executives and stakeholders.
• Excellent written and verbal communication in English.

Responsabilidades

• Own the full sales cycle from lead to close for Slack within enterprise accounts.
• Establish lasting relationships with senior executives and decision-makers.
• Educate customers on Slack value throughout adoption and upsell opportunities.
• Navigate multiple stakeholders to drive awareness, adoption, and expansion.
• Collaborate with cross-functional teams to ensure customer success and renewal.

Conhecimentos

Enterprise sales

SaaS

Pipeline management

Negotiation

Executive communication

English fluency

Travel willingness

C-suite engagement

Descrição da oferta de emprego

About Salesforce

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Account Executive - Slack

About Role:

You will own the full sales cycle from lead to close.

Establish lasting relationships with senior executives and decision-makers.

You will foster new relationships for Slack through outbound efforts.

Help educate customers on the value of Slack throughout the adoption cycle.

You navigate key decision makers to build Slack awareness within organizations.

Identify customer needs and collaborate with Slack teammates to ensure customer success with special emphasis on signup, upgrade, and expansion.

You will initiate, negotiate and close new and expansion contracts with customers.

You will communicate and organize/escalate issues appropriately including billing, legal, security, onboarding, and technical inquiries.

You will collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers.

You will prepare and educate customers on new features and releases.

You will monitor and identify adoption and utilization trends.

Provide recommendations based on customer's business needs and usage patterns.

You will conduct periodic customer health-checks with an emphasis on customer happiness.

You will serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product.

You will do this by:

• Partnering with internal resources in order to drive additional value and expertise.
• Educating customers on the value of our products in a consultative way.
• Generating pipeline that leads to closed revenue and quota attainment.
• Selling on value and return on investment vs. technical functionality.
• Building credibility and trust while influencing buying decisions.
• Uncovering business initiatives and pain points to map back our solutions across multiple lines of business.
• Creating demand by uncovering business problems and matching them to our solution.
• Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level.

What you should have:

• 5-8+ years of Enterprise Account Executive experience.
• Relevant sales experience, preferably in a SaaS organization.
• Experience managing a pipeline and closing large contracts.
• Excellent communication skills both with customers and within an organization.
• Shown negotiation and closing skills.
• Consistent track record of navigating within large and mid-market organizations.
• Ability to develop senior level relationships quickly and effectively.
• Experience presenting to senior managers and the C-suite.
• Ability to handle multiple opportunities simultaneously at various stages of the buying process.
• Takes an active interest in increasing customer satisfaction and deepening customer relationships.
• Ability to be flexible and adaptive.
• Experience with enterprise SaaS vendors preferred.
• Some travel required.
• Fluency in English.

Our investment in you:

• World class enablement and on-demand training - check out Trailhead.com for a sneak peek!
• Sandler Sales Training Week-long product bootcamp
• Fast Ramp mentorship program
• Weekly 1:1 coaching with your leadership
• Clear path to promotion with accelerated leadership development programs
• Exposure to executive thought leaders with a passion for living our values

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

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