Client Services Consultant

buscojobs Brasil; São Paulo; Teletrabalho; BRL 50.000 - 90.000; Tempo integral

Resumo da oferta

An established industry player is seeking a Client Services Consultant to provide expert guidance on Mainframe products. This role involves building strong relationships with customers to understand their business challenges and effectively communicate solutions. With a focus on customer satisfaction and technical problem-solving, you'll collaborate with teams to meet financial targets while enhancing your professional development. Join a global technology leader that values diversity and innovation, and contribute to impactful projects that shape the future of technology.

Qualificações

• 5+ years of technical industry experience with a focus on customer service.
• Strong understanding of Broadcom's solution sets and effective communication skills.

Responsabilidades

• Communicate Broadcom's capabilities to meet customer needs effectively.
• Collaborate with virtual teams to achieve financial targets.

Conhecimentos

Customer Focus

Effective Communication

Technical Problem Solving

Team Collaboration

Formação académica

Bachelor's degree in Computer Science

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Client Services Consultant page is loaded

Client Services Consultant

Apply locations BRA-Sao Paulo Remote Location time type Full time posted on Posted Yesterday job requisition id R022665

Job Description:

This position is responsible to provide subject-matter expertise, thought leadership, adoption guidance and solution/technical specialization within and/or across Broadcom’s Mainframe products or solutions in a manner that best positions Broadcom against our competition. The building of customer, partner and prospect relationships to better understand their business and IT challenges is absolutely critical to the success of this position.

Key Responsibilities

• Customer Focus: Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs.
• Financial Targets: Meet or exceed Broadcom's stated financial quotas and targets.
• Internal Business Processes: Demonstrate mastery with Broadcom's internal processes, systems and support structure.
• Professional Development: Demonstrate high-level proficiency and skill.
• Leadership, Teamwork and Planning: Collaborate with, and effectively run virtual team(s).

Preferred Education

Bachelor's degree or global equivalent in Computer Science or a related degree.

Work Experience

Typically 5 or more years of detailed technical industry related experience. Experience working with customers, sales personnel and/or customer services. Experience in the related industry disciplines and technologies and related application experience (i.e. Microsoft Office as well as operating system administration). Experience resolving more complex technical issues and integration of multiple products to create solutions.

• Customer Focus: Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with dignity and respect.
• Knowledge and Application of Broadcom's Solution Sets: Possess in-depth knowledge and understanding of Broadcom's products and range of solution sets, how to identify the best possible solutions to meet customers' business needs and how to appropriately position Broadcom solutions with customers.
• Effective Communication: Deliver outstanding oral and written communications that are impactful and persuasive with their intended audience.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Welcome! Thank you for your interest in Broadcom!

We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions.