Client Sales BPO Sales Operations Manager (SMB) Brazil (São Paulo - Hybrid)

Tbwa Chiat/Day Inc; São Paulo; Presencial; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

Uma empresa inovadora está em busca de um Gerente de Operações de Vendas BPO para sua equipe em São Paulo. Esta posição oferece a chance de impactar diretamente o crescimento de pequenas empresas através da implementação de estratégias de vendas eficazes e colaboração entre equipes. Você terá a oportunidade de desenvolver e gerenciar processos de vendas, construir dashboards e promover o crescimento da equipe. Se você é apaixonado por vendas e bem-estar, esta é a oportunidade perfeita para você se juntar a uma empresa que valoriza a saúde e o desenvolvimento dos seus funcionários.

Serviços

Seguro de saúde

Seguro dental

Licença parental paga

Horário flexível

Acesso a academias

Desenvolvimento de carreira

Tempo livre pago

Qualificações

• Experiência relevante em vendas em empresas B2B, especialmente com SMBs.
• Fluência em Português e Inglês é obrigatória, Espanhol será um diferencial.

Responsabilidades

• Gerenciar uma operação terceirizada focada em pequenas empresas.
• Implementar melhores práticas em vendas digitais e automação de processos.

Conhecimentos

Vendas B2B

Marketing Digital

Geração de Leads

Análise de KPIs

Comunicação

Pensamento Criativo

Formação académica

Experiência em Vendas

Experiência em Startups ou SaaS

Ferramentas

Salesforce

HubSpot

Software de Discagem

Ferramentas de Chat

Descrição da oferta de emprego

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.

THE OPPORTUNITY

We are hiring a BPO Sales Operations Manager (SMB) to our SMB team in São Paulo!

YOUR IMPACT

• Manage a third-party operation focused on small companies.
• Implementation of the best practices in digital sales and process automation in sales.
• Be a team player to work collaboratively across teams (Marketing, Client Success and Product Development).
• Design and implement the strategies necessary to achieve the sales targets.
• Promote training and development.
• Build dashboards, KPIs, sales forecasts, commissions plan, career path for the team members.
• Think strategically, analytically, and creatively about new ways to convert B2B customers to increase self service sales.

WHO YOU ARE

• Relevant experience in sales in B2B companies (previous experience with SMBs will be a plus).
• Excellent comprehension of digital marketing, lead generation, funnel conversions.
• Previous formal experience in leading and managing sales teams. Be a leader that is worried about developing his/her teams.
• Fluent in Portuguese and English is mandatory and Spanish will be a plus.
• Experience in planning, developing the strategy, implementing, and managing sales processes and teams.
• Quantitative skills to build business models, dashboards and conduct KPIs analyses. Use data to drive all decisions and finish all tests.
• Hands-on mindset, be an excellent communicator and creative thinker.
• Previous experience in Start-ups or in SaaS companies will be a plus.
• Proven ability to use Salesforce, dialer software, chat tools, and CRM tools (ex: HubSpot) will be a plus.
• Previous experience managing third party operations will be a plus.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs!

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building.

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge. Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space.

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer.