Case Management Specialist (REMOTE)

Sanofi; Brasil; Teletrabalho; BRL 533.000 - 775.000; Tempo integral

Resumo da oferta

A leading global healthcare company seeks a case manager to lead personalized patient care efforts and facilitate insurance approvals. The ideal candidate will hold a Bachelor's Degree with 3-5 years of experience in customer interaction within healthcare. This role offers a competitive salary, remote work options, and comprehensive wellness benefits.

Serviços

Salary up to $145,166.66

Career advancement opportunities

Comprehensive health and wellbeing benefits

Gender-neutral parental leave

Qualificações

• 3-5 years of patient-facing or high-touch customer interaction experience required.
• In-depth understanding of health insurance benefits and relevant state and federal laws.
• Ability to travel approximately 10%, possibly on weekends.

Responsabilidades

• Lead the case management process while balancing individual patient needs with business objectives.
• Develop and execute personalized care plans to address barriers to treatment.
• Facilitate insurance approvals for therapies and educate stakeholders on insurance options.

Conhecimentos

Excellent written and oral communication

Problem-solving skills

Bilingual (Spanish preferred)

Formação académica

Bachelor’s Degree

Ferramentas

Salesforce CRM

Descrição da oferta de emprego

Employer Industry: Global Healthcare

Why consider this job opportunity:

• Salary up to $145,166.66
• Opportunity for career advancement and growth within the organization
• Flexible remote work environment
• Comprehensive health and wellbeing benefits, including high-quality healthcare and at least 14 weeks of gender-neutral parental leave
• Supportive and collaborative team focused on transforming the lives of patients with rare diseases
• Innovative work culture that values initiative and leadership

What to Expect (Job Responsibilities):

• Lead the case management process while balancing individual patient needs with business objectives
• Develop and execute personalized care plans to address barriers to treatment
• Facilitate insurance approvals for therapies and educate stakeholders on insurance options
• Maintain a comprehensive understanding of the reimbursement process and related resources
• Coordinate with internal and external stakeholders to optimize patient care and support

What is Required (Qualifications):

• Bachelor’s Degree required
• 3-5 years of patient-facing or high-touch customer interaction experience required
• In-depth understanding of health insurance benefits and relevant state and federal laws
• Excellent written and oral communication, mediation, and problem-solving skills
• Ability to travel approximately 10%, possibly on weekends

How to Stand Out (Preferred Qualifications):

• Bi-lingual; Spanish language skills preferred
• Experience with Salesforce CRM
• Direct experience in case management or healthcare systems
• Previous work in pharma/biotech patient services

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