Business Systems Lead

Agent; Brasil; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

An innovative investment startup is seeking a Business Systems Analyst/Lead to design and manage systems for large-scale operations. The role involves automating onboarding processes and integrating communication systems while collaborating with cross-functional teams. The ideal candidate has strong CRM experience and excellent communication skills in English. This is a full-time remote position with a competitive salary in USD.

Qualificações

• Proven experience designing and deploying custom CRM systems and workflow automations.
• Advanced proficiency with Airtable, Make (Integromat), GoHighLevel or similar CRMs.
• Strong operations background at fast-moving, high growth startups.

Responsabilidades

• Architect and implement CRM systems and workflows to manage and integrate backend fulfillment systems.
• Automate onboarding processes for new members using tools like Airtable, Make, and Zapier.
• Collaborate with leadership and cross-functional teams.

Conhecimentos

CRM systems design

Workflow automation

Strategic thinking

Airtable proficiency

Excellent English communication

Ferramentas

GoHighLevel

Airtable

Zapier

Descrição da oferta de emprego

Job Title: Business Systems Analyst/Lead (DOE)

Type: Full-time, Remote

Working Hours: Monday to Friday 9 - 5 EST

Salary: 3,500 – 5,000 USD/month (salary based on assessment)

Location: Latin America

About the Company

We are an alternative investments trading startup (in stealth mode) using in-house technology and operations to execute large-scale betting strategies. Our lean, core team is scaling quickly, and we’re looking to expand the foundation that supports our growth through robust systems, quality control, and efficient execution.

About the Role

We are looking for a highly technical and operations-minded Business Systems Lead to design, architect, and manage workflows that will serve our user base of 100 to 2000+ members. This role will be responsible for streamlining onboarding processes, managing member communications, and implementing automation and visibility systems that reduce friction across multiple operational teams.

Key Responsibilities

• Architect and implement CRM systems and workflows to manage and integrate backend fulfillment systems and user-facing experiences (using tools like GoHighLevel, Airtable, Calendly)

• Automate and streamline multi-step onboarding processes for new members using tools like Airtable, Make, and Zapier

• Integrate and optimize via communication channels

• Collaborate with leadership and cross-functional teams to align workflows with broader operational goals

• Continuously assess and refine systems to remove friction and improve user experience

Requirements

• Proven experience designing and deploying custom CRM systems and workflow automations

• Advanced proficiency with Airtable, Make (Integromat), GoHighLevel or similar CRMs

• Strong operations background at fast-moving, high growth startups

• Ability to map out and streamline complex workflows with high-volume user interactions

• Strategic thinker with high attention to detail and a bias for action

• Comfortable working autonomously and making high-level decisions

• Excellent English communication skills, both written and verbal

Ideal Candidate Qualities

• Fast-moving and resourceful

• Systems thinker who thrives in ambiguity

• Startup experience preferred

• Highly organized and self-directed

• Strong problem-solver with a hands-on approach