Business System Analyst

BRP; Campinas; Presencial; BRL 180 000 - 240 000; Tempo integral

Resumo da oferta

BRP is seeking a Business Systems Analyst to optimize and integrate digital solutions within BRP's Salesforce ecosystem as part of projects and the SAP S4 deployment program. You will contribute to defining reliable, high-performance solutions for warranty management and related integrations.

In this role you will draft functional specifications, diagnose Salesforce integrations, analyze data flows, and collaborate with project managers, architects, and SMEs to estimate effort and implement

Qualificações

• 5–10 years in a similar role, preferably Salesforce.
• Experience drafting functional specs and integrating solutions.
• Hands-on experience diagnosing Salesforce integration issues, analyzing data flows, using logs and monitoring tools.

Responsabilidades

• Support issue resolution across Warranty, Salesforce, and SAP S4 integrations.
• Draft detailed specs and oversee project development and documentation.
• Collaborate with cross-functional teams to assess effort and plan improvements.
• Identify and address gaps proactively.

Conhecimentos

Salesforce integration

SOQL

APIs & logs

Data analysis

Documentation

English communication

Ferramentas

Dynatrace

Descrição da oferta de emprego

General Description

We are looking for a Business Systems Analyst reporting to the International Programs Directorate and Salesforce Center of Expertise to help us optimize and integrate digital solutions within BRP's Salesforce ecosystem as part of projects, continuous improvement initiatives, and the International SAP S4 deployment program. In this role, you will contribute to defining reliable, high-performance, and scalable technical solutions, identifying complex problems, and proposing improvement solutions for the system at the heart of BRP's warranty management.

General Description

We are looking for a Business Systems Analyst reporting to the International Programs Directorate and Salesforce Center of Expertise to help us optimize and integrate digital solutions within BRP's Salesforce ecosystem as part of projects, continuous improvement initiatives, and the International SAP S4 deployment program. In this role, you will contribute to defining reliable, high-performance, and scalable technical solutions, identifying complex problems, and proposing improvement solutions for the system at the heart of BRP's warranty management.

You’ll Have The Opportunity To

• Support business teams in resolving issues encountered (during testing or as part of maintenance/support) thanks to your in-depth understanding of the integrations between the Warranty platform, the Salesforce ecosystem, and SAP S4
• Ensure the proper integration of the Warranty solution into the BRP ecosystem, including the Salesforce and SAP S4 platforms; draft detailed specification documents and provide rigorous oversight throughout project development and solution documentation.
• Collaborate with cross-functional teams (project managers, team leads, architects, and subject matter experts) to assess and estimate the effort required to complete projects, implement improvements, and resolve issues
• Proactively identify and manage gaps in

YOU'LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALIFICATIONS

• 5 to 10 years of experience in a similar role, preferably in a Salesforce environment.
• Substantial experience in drafting functional specifications and integrating solutions.
• Extensive hands-on experience in diagnosing Salesforce integration issues, including analyzing data flows between Salesforce and external systems. Highly skilled in investigating and resolving data-related issues using Salesforce debug logs, SOQL, API logs, and monitoring tools (Dynatrace), with a strong understanding of data models, error management, and integration patterns.
• The ability to take initiative, anticipate questions, and quickly find answers when there is a query.
• Excellent command of English (the ability to communicate with internal and external stakeholders outside Quebec or with unilingual English speakers on a daily basis).
• Knowledge of the Twod Salesforce warranty module and SAP S4 is an asset.

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

WELCOME TO BRP

We're a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus.

Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; it's about the journey.

www.brp.com

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