Business Services Associate - Surety (Hybrid)

Swiss Re; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading global insurance firm in São Paulo seeks an Operations Support Assistant. Responsibilities include assisting the underwriting team, analyzing documentation, and providing support to brokers. The ideal candidate has 1-3 years experience in insurance or customer service, strong communication skills, and knowledge of the insurance sector. Come and contribute to a dynamic team focused on operational excellence.

Qualificações

• 1-3 years of experience in insurance, customer service, operations/underwriting.
• General knowledge and/or exposure to other insurance disciplines.
• Strong communication skills.

Responsabilidades

• Support the underwriting team with daily demands.
• Analyze documentation received.
• Service and support to brokers.

Conhecimentos

Interpersonal skills

Analytical skills

Customer service

Proactivity

Formação académica

Graduated or studying: Administration, Law, Accounting, Insurance Management, Actuarial Science

Ferramentas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Power BI

Descrição da oferta de emprego

EN

Come and be part of one of the most dynamic areas of the company, with interaction with different areas, people, processes and activities. Here in Operations you will be challenged to innovate and work as a team to create solutions and support improvements to provide a good experience to our customers.

About the Role

Operational responsible for making pre-quote, supporting the portfolio of renewals and issuances of policies and endorsements of Surety, as well as providing service to brokers and internal clients.

Responsibilities

• Support the underwriting team in the day-to-day demands and administrative processes;
• Analyze documentation received;
• Service and support to brokers to provide a quality service;
• Follow up on demands;
• Management of processes and internal controls;
• Process analysis to help the business and develop improvements for the team;
• Definition of requirements and participation in tests to support systemic development.

About the Team

We are a collaborative team with people engaged in continuous work in search of operational excellence and better solutions for our customers. That\u2019s why our core behaviors are based on quick decision-making, simply navigating everyday obstacles, and taking responsibility for challenges. We work to provide a friendly, challenging environment, focused on delivering, but mainly on enjoying the journey and the process!

About You

Do you have strong interpersonal skills and communicate well? Are you curious always asking questions and looking for solutions? Are you excited by new ideas? Do you want to explore new experiences? Does growth drive you? If you identified with us, come along for it!

Essential

• 1-3 years of experience in insurance, customer service, operations/underwriting.
• General knowledge and/or exposure to other insurance disciplines, whether in operations or underwriting.

Technical Skills

• Office Package 20Proficiency in Excel, Word, Outlook (Power BI would be a plus);
• Knowledge about Insurance in general;
• Experiences with Brokers/Insurance Company;
• Knowledge in Workflow;
• Customer Service;
• English/Spanish desirable (intermediate);
• Graduated or studying: Administration, Law, Accounting, Insurance Management or Actuarial Science.

Behavioral Skills

• Analytical Skills;
• Sense of Urgency;
• Proactivity;
• Good communication;
• Teamwork;
• Be organized
• Have discipline

PT

Venha fazer parte de uma das áreas mais dinâmica da empresa, com interação com diferentes áreas, pessoas, processos e atividades. Aqui em operações você será desafiado a inovar e trabalhar em equipe para criar soluções e apoiar em melhorias para proporcionar uma boa experiência aos nossos clientes.

Sobre a posição

Responsável operacional pelas cotações e emissões de Garantia SME, suporte aos corretores e subscritores.

Responsabilidades-chave

• Apoiar a equipe de subscrição nas demandas do dia a dia e processos administrativos;
• Analisar documentações recebidas;
• Atendimento e suporte aos corretores para fornecer um serviço de qualidade;
• Fazer follow-up das demandas;
• Administração dos processos e controles internos;
• Análises de processos para ajudar o negócio e desenvolver melhorias para a equipe.
• Definição de requisitos e participação em testes para apoio em desenvolvimento sistêmico

Sobre o time

Somos uma equipe colaborativa com pessoas engajadas no trabalho contínuo em busca de excelência operacional e melhores soluções para nossos clientes. É por isso que nossos principais comportamentos são baseados em tomadas de decisões rápidas, condução de forma simples aos obstáculos do dia a dia e assumir as responsabilidades diante aos desafios. Trabalhamos para proporcionar um ambiente amigável, desafiador, focado e entregar, mas principalmente em aproveitar a jornada e o processo.

Sobre você

Você possui fortes habilidades interpessoais e se comunica bem? Você é curioso 2d sempre fazendo perguntas e em busca de soluções? Novas ideias o estimulam e você deseja explorar novas experiências? O crescimento te impulsiona? Se você se identificou, junte-se a nós!

Essenciais

• 1-3 anos de experiência em seguros, operações/subscrição.
• Conhecimento geral e/ou exposição a outras disciplinas de seguros, seja em operações ou subscrição.

Habilidades Técnicas

• Pacote Office a0Proficiência em Excel, Word, Outlook (Power BI seria um diferencial);
• Conhecimento sobre Seguros no Geral;
• Vivências com Corretores/Seguradora;
• Conhecimento em Workflow;
• Atendimento ao Cliente;
• Desejável Inglês/Espanhol (Intermediário);
• Formado ou cursando: Administração, Direito, Ciência Contábeis, Gestão de Seguros ou Ciências Atuariais.

Habilidades Comportamentais

• Capacidade Analítica;
• Senso de Urgência;
• Pro Atividade;
• Boa comunicação;
• Trabalho em Equipe;
• Ser organizado (a)
• Ter disciplina

About Swiss Re Corporate Solutions

Swiss Re is one of the world\u2019s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

All our positions are affirmative for people with disabilities.

Keywords: Insurance, Business Services, Operations, Surety

Reference Code: 135297