Bilingual Junior Account Manager Analyst **Remote Work**

Drummond Advisors; São Paulo; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Uma empresa inovadora está em busca de um Analista de Conta Júnior Bilíngue para trabalho remoto. Este papel dinâmico envolve a manutenção de relacionamentos com clientes, suporte pós-venda e promoção de serviços. A empresa valoriza um ambiente colaborativo e inclusivo, oferecendo oportunidades de desenvolvimento contínuo e uma visão global. Com benefícios atraentes, como plano de saúde sem custo e apoio psicológico, esta é uma chance empolgante para quem deseja crescer em um mercado internacional. Se você tem habilidades de comunicação excepcionais e deseja fazer parte de uma equipe diversificada, esta posição é para você!

Serviços

Plano de Saúde - Sem custo para o funcionário

Apoio Psicológico - Plataforma online

Seguro de Vida - Sem custo para o funcionário

Subsídio para inglês e educação

Parceria TotalPass

Bônus trimestral

Dia de folga no aniversário

Licença estendida: Maternidade e Paternidade

Universidade Corporativa

Qualificações

• Habilidades de comunicação e resolução de problemas são essenciais.
• Experiência com Microsoft Office e sistemas de CRM é necessária.

Responsabilidades

• Manter relacionamentos com clientes e fornecer suporte pós-venda.
• Promover serviços da empresa e fornecer relatórios regulares aos gerentes.

Conhecimentos

Habilidades de comunicação e interpessoais

Escrita profissional de e-mails

Resolução de problemas

Construção de relacionamentos

Adaptabilidade e flexibilidade

Ferramentas

Microsoft Office

CRM

Zoho Desk

Descrição da oferta de emprego

Bilingual Junior Account Manager Analyst **Remote Work**

Drummond

R$3.600 - R$3.800

Integral

CLT

Remoto

Junior

Comercial

DRUMMOND

We're glad to have you here! Drummond is a company specialized in accounting, legal, and consulting services, with a focus on cross-border transactions. Our goal is to support organizations operating in Brazil and the United States.

We have a team of highly skilled professionals who work quickly and effectively to fill gaps in the market. Our commitment is to meet the needs and expectations of our clients with quality and precision.

If you're looking to grow and develop in a solid company, sign up below and explore the available opportunities on our portal: Drummond Job Portal

RESPONSIBILITIES

1. Maintaining relationships: Serving as a second point of contact for assigned customer accounts.
2. Providing support: After-sales support to retain clients and responding to client queries, communication with clients and departments (sales, operation, account receivables).
3. Promoting services: Understanding the company's services, suggesting company services to clients, and following up on opportunities.
4. Reporting: Providing regular reports to managers on the status of accounts and controlling and updating dashboards.

REQUIREMENTS AND QUALIFICATIONS:

MUST HAVE:

1. Communication and interpersonal abilities.
2. Ability to write emails professionally and politely.
3. Experience with Microsoft Office and CRM.
4. Problem-solving and critical thinking.
5. Relationship building.
6. Adaptability and flexibility.

NICE TO HAVE:

1. Experience with customer service.
2. Knowledge of Zoho Desk or similar customer service management systems.

DRUMMOND CULTURE

At Drummond, we promote a dynamic culture that values collaboration and partnership among employees, creating a stimulating environment where everyone can contribute and grow together. We offer the opportunity to work in the international market, which broadens perspectives and strengthens our team’s global vision. Our commitment to continuous development is evident through our training and skill-building initiatives, ensuring each team member has access to opportunities that enhance their abilities and boost their careers.

DIVERSITY:

We have an increasingly diverse and inclusive environment. We value diversity and are committed to promoting inclusion and equity in our teams. As part of our strategy for diversity and inclusion, we aim for societal representation in our workforce.

BENEFITS

1. Health Plan - No cost to the employee.
2. Psychological Support – Online platform.
3. Life Insurance - No cost to the employee.
4. English and Education Subsidy - because we invest in those who make things happen!
5. TotalPass Partnership - because a healthy body and mind matter!
6. Quarterly Bonus - when eligible, according to internal policy (After 6 full months in the company).
7. Birthday Day Off (For you to enjoy with those who matter to you!).
8. Extended Leave: Maternity (6 months leave) and Paternity (20 days leave) + $350 in case of the birth or adoption of a child.
9. Corporate University - to enhance your knowledge and strengthen your skills!

RECRUITING PROCESS:

1. Chat with the people team.
2. Chat with the position’s Manager.

Apply and good luck!