Bilingual Junior Account Manager Analyst *Remote Work*

Bilingual Junior Account Manager Analyst Remote Work

Bilingual Junior Account Manager Analyst Remote Work

R$3.600 - R$3.800

Type: Integral

Contract: CLT

Location: Remote

Level: Junior

Sector: Commercial

About Drummond

We're glad to have you here! Drummond is a company specialized in accounting, legal, and consulting services, with a focus on cross-border transactions. Our goal is to support organizations operating in Brazil and the United States.

We have a team of highly skilled professionals who work quickly and effectively to fill gaps in the market. Our commitment is to meet the needs and expectations of our clients with quality and precision.

If you're looking to grow and develop in a solid company, sign up below and explore the available opportunities on our portal: Drummond Job Portal.

Responsibilities

1. Maintaining relationships: Serving as a second point of contact for assigned customer accounts.
2. Providing support: After-sales support to retain clients and responding to client queries, communication with clients and departments (sales, operations, accounts receivable).
3. Promoting services: Understanding the company's services, suggesting company services to clients, and following up on opportunities.
4. Reporting: Providing regular reports to managers on the status of accounts and controlling and updating dashboards.

Requirements and Qualifications

MUST HAVE:

• Communication and interpersonal abilities.
• Ability to write emails professionally and politely.
• Experience with Microsoft Office and CRM.
• Problem-solving and critical thinking skills.
• Relationship building.
• Adaptability and flexibility.

NICE TO HAVE:

• Experience with customer service.
• Knowledge of Zoho Desk or similar CRM tools.