Benefits Senior Specialist (Americas)

bp; São Paulo; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

bp is seeking a Benefits Senior Specialist to manage and administer employee benefit programs across the Americas. This role involves processing enrollments, assisting employees with inquiries, and ensuring compliance with regulations. The ideal candidate will have strong communication skills, experience in benefits support, and the ability to work in diverse cultural settings. The position allows for hybrid working arrangements with occasional travel.

Qualificações

• Over 3 years of experience in benefits support or a related P&C function.
• Strong communication skills and problem-solving abilities.
• Fluent in English.

Responsabilidades

• Process employee enrollments, changes, and terminations in benefit programs.
• Provide guidance and assistance to employees regarding benefit options.
• Support audits and reviews of benefits programs for compliance.

Conhecimentos

Managing change

Psychological safety

Continuous learning

Legal and regulatory compliance

Stakeholder management

Continuous improvement

Analytical thinking

Agility

Creativity

Resilience

Teamwork

Customer-centric thinking

Formação académica

Bachelor’s degree in human resources, business administration, or related field

Ferramentas

HRIS or benefits administration software

Microsoft Office applications

Descrição da oferta de emprego

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Job Description:

Role Purpose: Supporting the management and administration of bp’s employee benefit programs globally, including retirement and insurance plans. Responsible for assisting employees with benefit inquiries, processing enrollments and changes, maintaining accurate records, and ensuring compliance with all relevant regulations.

Key Accountabilities:

1. Process employee enrollments, changes, and terminations in various benefit programs, including health insurance, retirement plans, and other voluntary benefits.
2. Provide guidance and assistance to employees in understanding their benefit options and making informed decisions.
3. Proactive data management in core bp benefit systems.
4. Respond to Tier 2 employee queries and escalate as appropriate.
5. Ensure employees understand enrollment deadlines, eligibility requirements, and any applicable waiting periods or restrictions.
6. Support regular audits and reviews of benefits programs, plan documents, and communications to identify and address compliance gaps.
7. Coordinate with benefit plan providers and vendors to resolve issues and ensure timely delivery of services.
8. Assist with implementation of new benefits programs or changes to existing programs.
9. Assist with development and delivery of educational materials and presentations to help employees understand the value and importance of their benefits packages.
10. Organize workshops or webinars on topics such as financial planning, healthcare literacy, and retirement readiness to empower employees to make informed decisions.
11. Support creation and delivery of benefits communications at country, regional, and global levels, including updates to staff handbooks and policies.

Qualifications:

• Bachelor’s degree in human resources, business administration, or related field desired but not essential.
• Over 3 years of experience in benefits support or a related P&C function.
• Strong communication skills, problem-solving abilities, and proficiency in Microsoft Office applications.
• Familiarity with HRIS or benefits administration software.
• In-depth knowledge of employee benefits programs.
• Fluent in English.
• Ability to handle sensitive information and manage diverse cultural settings.
• Flexibility to work across different time zones.

Skills:

• Managing change, psychological safety, continuous learning.
• Legal and regulatory compliance, stakeholder management.
• Continuous improvement, analytical thinking, agility, creativity, resilience, teamwork, customer-centric thinking.

Additional Information:

Up to 10% travel expected. This role is a hybrid of office and remote work. The position is not eligible for relocation assistance.