BARISTA

Luckin Coffee Inc.; Região Norte; Vor Ort; BRL 20.000 - 27.000; Vollzeit

Benefits dieser Stelle

5 day work week

Overseas Training Opportunities

Annual leave and others (medical, hosp

Retail incentives and other long-term 

Partner drinks and discounts

Career progression pathways available

Zusammenfassung

Luckin Coffee is seeking friendly, customer-focused team members to join our store in Brazil. You will deliver legendary service, keep the store welcoming, and support daily operations with a positive attitude.

No previous experience is required; training will be provided. You can commit long-term and work a flexible schedule including mornings, evenings, weekends, and holidays.

Qualifikationen

• No previous experience required; training will be provided.
• Able to commit for the long-term.
• Available to work flexible hours, including mornings, evenings, weekends, and holidays.

Aufgaben

• Delivers legendary customer service with a customer-first attitude.
• Keeps store clean and welcoming for all customers.
• Communicates needs to the manager to support the team.
• Adheres to cash handling, safety and security policies.
• Maintains regular and punctual attendance.

Kenntnisse

Customer service

Teamwork

Communication

Jobbeschreibung

This position contributes to LUCKIN COFFEE success by providing legendary customer service to all customers. This job creates the Excellence Consumer Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with LUCKIN COFFEE guiding principles.

Summary of Key Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of LUCKIN COFFEE.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Follows LUCKIN COFFEE operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains regular and punctual attendance

Requirements:

• No previous experience required. Training will be provided.
• Can commit for the long-term
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays

Benefits:

• 5 day work week
• Overseas Training Opportunities
• Annual leave and others (medical, hospitalization, child/family care leave)
• Retail incentives and other long-term rewards
• Partner drinks and discounts
• Career progression pathways available