Backoffice Infrastructure Director | DOTS

Gympass; São Paulo; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading wellness platform in São Paulo seeks a Backoffice Infrastructure Director to develop strategic infrastructure for high-availability systems. This role requires a seasoned IT professional with strong project management skills and a commitment to employee wellbeing. Join our dynamic team dedicated to enhancing workplace wellness through innovative technology solutions.

Serviços

Free Gold+ membership

Flexible work options

Health, dental, and life insurance

Paid parental leave

Career growth opportunities

Qualificações

• Seasoned IT professional with a deep understanding of backoffice infrastructure.
• Proven track record of designing, implementing, and monitoring IT systems.
• Advanced to fluent English skills required.

Responsabilidades

• Develop a long-term IT infrastructure strategy for high-availability systems.
• Lead the implementation of innovative solutions.
• Guarantee a 24/7 environment resilience.
• Inspire and empower your team to prioritize wellbeing.

Conhecimentos

IT infrastructure strategy

Project management

Problem-solving

Collaboration

Data-driven decision making

Risk mitigation

Formação académica

Degree in Information Technology

Ferramentas

Automation tools

Monitoring systems

Descrição da oferta de emprego

Backoffice Infrastructure Director | DOTS

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in 11 countries, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

DOTS is developing a scalable solution to enhance Wellhubber's productivity. Our user-friendly, data-driven products empower business areas with efficiency and measurable results. Additionally, our IT Infrastructure team maintains equipment and office infrastructure, while IT Governance manages contracts, vendors, and payments. This ensures seamless operations across all aspects of our technology ecosystem.

YOUR IMPACT

• Develop a long-term IT infrastructure strategy to ensure scalable, high-availability systems that meet evolving business needs.
• Lead the implementation of innovative solutions that optimize the DOTS Operations platform and influence company-wide technology decisions.
• Guarantee 24/7 environment resilience for uninterrupted access and support for all employees.
• Continuously improve existing infrastructure to enhance functionality, scale, and adapt to changing product demands.
• Thrive in a collaborative, agile culture that prioritizes people and productivity.
• Tackle cutting-edge technology challenges and unique use cases on a global level.
• Inspire and empower your team by championing well-being, fostering a supportive environment, and promoting work-life balance.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

You are a seasoned IT professional with a deep understanding of backoffice infrastructure technologies and solutions. As a recognized technical leader, having a proven track record of designing, implementing, and monitoring IT systems that deliver tangible business value.

What you Bring to the Table:

• Strategic Vision: Develop and execute long-term IT infrastructure roadmaps aligned with organizational goals, ensuring scalability, availability, and security.
• Technical Expertise: Lead complex projects from design to deployment, optimizing capacity, automating monitoring, and fine-tuning solutions for peak performance.
• Problem-Solving: Proactively tackle technology complexities, simplifying systems and processes to enhance efficiency and reduce costs.
• Hands-On Leadership: You are not just a manager; You're a doer. You write code, build automations, and actively contribute to operational solutions.
• IT Support Expertise: Have a strong background in IT support operations, including incident management, problem resolution, and customer service. You understand the importance of providing timely and effective support to ensure business continuity.
• Collaboration: Excel at building bridges between teams, stakeholders, and cross-functional areas, fostering collaboration and driving successful project delivery.
• Risk Mitigation: Preemptively identify and address potential risks, avoiding all-in projects and opting for iterative, smaller launches to ensure stability and minimize production disruptions.
• Data-Driven Decision Making: Leverage data and insights to inform decisions, looping in the right people to ensure we're making the most informed choices.
• Continuous Improvement: Constantly evaluate new technologies and proactively implement improvements to optimize outcomes and boost employee productivity.
• Security Advocate: Collaborate closely with Infosec managers to develop a robust security roadmap and actively influence security success across the organization.
• Advanced to fluent English: Proven leadership skills in managing, motivating, and developing globally distributed teams.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.

Our benefits include:

• WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more!
• WELLZ: A complete emotional wellbeing program with a unique approach.
• HEALTHCARE: Health, dental, and life insurance.
• FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you.
• FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done.
• PAID TIME OFF: It’s essential to take time away from work to recharge.
• PAID PARENTAL LEAVE: We offer 100% paid parental leave to all new parents.
• CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities.
• CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness.

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.