[Ativação] - Assistente de Ativação (Societário)

Contabilizei; Brasil; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

An innovative company is looking for a dedicated Activation Assistant to enhance the customer experience journey. This role focuses on providing exceptional support throughout the company opening process, ensuring clients receive timely and efficient service. You will engage with various internal and external stakeholders, helping to streamline operations and improve customer satisfaction. Join a forward-thinking team that values diversity and inclusion, and where your contributions will make a significant impact. If you are passionate about helping others and thrive in a remote work environment, this opportunity is perfect for you.

Serviços

Seguro de saúde

Vale refeição

Parcerias com universidades e escolas de idiomas

Trabalho 100% remoto

Qualificações

• Experiência em rotinas administrativas e suporte ao cliente.
• Conhecimento em processos de abertura de empresas e licenciamento.

Responsabilidades

• Assistir na análise de informações e documentos enviados pelos clientes.
• Facilitar o processo de abertura de empresas e resolver problemas dos clientes.
• Suporte em rotinas administrativas e verificação de documentos.

Conhecimentos

Experiência com rotinas corporativas

Conhecimento de processos de registro e legalização de empresas

Familiaridade com Office Suite ou G Suite

Formação académica

Educação superior em andamento ou concluída

Descrição da oferta de emprego

[Ativação] - Assistente de Ativação (Societário)

Join to apply for the [Ativação] - Assistente de Ativação (Societário) role at Contabilizei.

Contribute to the customer experience journey with the brand by providing support for a quick and efficient interface with internal and external areas, committed to excellence in service, helping to reduce the time for company openings through simple actions that generate high productivity.

Responsibilities and duties

1. Assist the team in analyzing information and documents sent by clients, understanding the corporate department's chain and the company opening process;
2. Support multi-channel client support, helping with routine activities to create an unforgettable relationship experience;
3. Facilitate the company opening process, following guidance to perform corrective operational tasks and solving client problems;
4. Engage with clients with excellence, demonstrating care throughout the entire journey from opening to completion, especially in contact with the city hall and issuing operating licenses;
5. Assist with simple process controls related to clients, sectors, and related areas, helping to reduce activation time and increase customer satisfaction;
6. Support interface with internal areas, sectors, and public agencies such as the Commercial Registry, Notary Office, and others;
7. Provide support in administrative and back-office routines, including document verification, contract amendments, and error identification in documentation.

Requirements and qualifications

• Experience with corporate routines;
• Ongoing or completed higher education;
• Knowledge of company registration and legalization processes;
• Familiarity with Office Suite or G Suite.

Additional points you may possess

• Experience with city hall demands and issuing operating licenses.

Additional information

• Health Insurance;
• Meal and Refeição vouchers (VA/VR);
• Discount partnerships (University and Language Schools);
• 100% remote work modality.

Culture and Development = Building Together

Believing that the success of entrepreneurial people is our success, our Guardians build every day the best place to work. Growing with Contabilizei and creating your own stories!

Striving to be 1% better every day is a key value. One pillar of encouraging our Guardians' protagonism is the Performance Cycle, with Career opportunities in Y, Feedback Culture (1:1), and tools to identify development opportunities and continuously evolve our values.

It's important to know that you can be who you are! We are fostering a psychologically safe environment with Diversity and Inclusion initiatives. We believe this is everyone's responsibility! All our opportunities are open to people of diverse gender identities, skin colors, ethnicities, sexual orientations, origins, people with disabilities (PwD), and all interseccionalities.

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