Associate System Administrator

Exadel Inc; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading company in AI-driven solutions seeks an Associate System Administrator to enhance their technical support team. This role offers an opportunity to work in a collaborative environment that values growth. Key responsibilities include ensuring user satisfaction and managing IT support operations effectively.

Qualificações

• Experience managing Windows 11 Pro endpoints using UEM tools.
• Ability to troubleshoot wired and wireless LAN issues.
• Eagerness to learn and adapt to new technologies.

Responsabilidades

• Ensure technical support, productivity, and employee satisfaction.
• Provide onsite and remote troubleshooting support.
• Diagnose and resolve software and hardware issues.

Conhecimentos

Time management

Problem-solving

Collaboration

Descrição da oferta de emprego

We’re looking for an Associate System Administrator (Brazil) to join our team. This could be the perfect opportunity if you’re looking for a workplace that values collaboration, growth, and a supportive environment.

Work at Exadel - Who We Are

We don’t just follow trends—we help define them. For 25+ years, Exadel has transformed global enterprises. Now, we’re leading the charge in AI-driven solutions that scale with impact. And it’s our people who make it happen—driven, collaborative, and always learning.

Requirements

• Experience managing Windows 11 Pro endpoints using Unified Endpoint Management (UEM) tools
• Ability to troubleshoot wired and wireless LAN and Internet connectivity issues
• Familiarity with typical Internet applications and protocols
• Time management skills to prioritize tasks and respond efficiently
• Problem-solving mindset with a proactive approach to troubleshooting
• Eagerness to learn and adapt to new technologies
• Team player with a collaborative mindset

Nice to Have

Experience with macOS and Linux endpoints

Responsibilities

• Ensure technical support, productivity, and employee satisfaction
• Operate as Level 2 Support within a multi-level, distributed IT department
• Provide onsite and remote troubleshooting and technical support
• Diagnose and resolve software and hardware issues
• Follow and enforce IT security policies
• Collaborate with the Information Security team on incident analysis
• Manage the procurement of hardware and other IT services
• Oversee and maintain the software licensing process

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