Associate Payments Specialist

Mindbody; São Paulo; Presencial; BRL 30.000 - 50.000; Tempo integral

Resumo da oferta

Mindbody is seeking a Payments Specialist to join their Payments team to support customer accounts and drive payments adoption. This entry-level role involves onboarding customers, conducting data analysis, and supporting the sales process, requiring a bachelor's degree and relevant experience in payments.

Qualificações

• 1-3 years relevant experience in Payments, account management, or analysis is required.
• Fluency in English for communication (speak, write and read).
• Strong attention to detail.

Responsabilidades

• Drive go-to-market function of payments and support Sales team.
• Onboard new customers to appropriate payments solution.
• Conduct data analysis and optimize pricing integrity.

Conhecimentos

Analytical skills

Customer communication

Formação académica

Bachelor’s degree in business, math, or economics

Ferramentas

SalesForce

Excel

PowerPoint

Descrição da oferta de emprego

Get AI-powered advice on this job and more exclusive features.

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

Who we are

The Payments team oversees the full commercial lifecycle of payments customers, being the in-house Payments subject matter experts to support our customers and team members. The Specialists have a wide range of responsibilities, including sales and onboarding, account management, data analysis, and project-based activities.

About the right team member

The Payments Specialist will 1) drive go-to-market function of payments by supporting and enabling the Sales team, analyzing customer’s credit card statements, and providing pre-sale rate analysis; 2) Attach and onboard customers to payments; 3) Work closely with Customer Success and Account Management teams to manage portfolio of customers to drive Payments adoption/usage and optimize revenue, negotiating rates directly with customers; 4) Participate in and manage projects related to payments across the portfolio and/or at the brand level.

• Please note, only applications in English will be reviewed*
  
  

The Role You’ll Play

• Be the subject-matter expert of Mindbody’s integrated payments solutions
• Use SalesForce, Excel, and PowerPoint on a regular basis
• Develop and maintain merchant loyalty and trust through effective communication, education, and transparency; provide a delightful experience to all customers and team members
• Support sales and renewals processes; enabling Sales and Account Management teams
• Onboard new customers to appropriate payments solution
• Initiate and deliver payments training to customers as needed
• Negotiate rates directly with customers while maintaining pricing integrity
• Conduct periodic data analysis and reviews on a customer, brand, and/or portfolio level to ensure pricing integrity and find opportunities to optimize
• Develop, support, and manage key projects to support Mindbody’s payments strategy and customer’s payments needs
• All other duties as assigned
  
  

Experience You Bring

• Bachelor’s degree in analytical field (business, math, economics) or equivalent experience
• Fluency in English for communication (speak, write and read)
• 1-3 years relevant experience in Payments, account management, or analysis
• Payments experience required
• Strong analytical skills; can do basic math with high attention to detail
• Experience working in a customer-facing capacity
• Comfort with MS Excel
  
  

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Playlist, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at Mindbody by 2x

Sign in to set job alerts for “Payment Specialist” roles.

Financial Operations, Payments Lead (Remote - Brazil)

Bilingual Junior Administrative Assistant **Remote Work**

Remote Administrative Assistant – Operations & Research Focus

Remote Administrative Assistant – Operations & Research Support

Operations Support Administrator [Brazil]

Operations Support Administrator [Brazil]

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.