Associate Community Manager, Brazil

Jobless; São Paulo; Híbrido; BRL 96 000 - 152 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Professional skill development

Diverse and inclusive workplace

Supportive team environment

Remote work

Resumo da oferta

Opera in Brazil is seeking an Associate Community Manager on a remote contractor basis to grow and nurture the MiniPay community. You will develop engagement strategies, manage online platforms, and foster meaningful connections with users.

You will host virtual events, collaborate with marketing and product teams, and translate community feedback into actionable improvements, with a strong emphasis on inclusive communication in English and Portuguese.

Qualificações

• 3–5 years of experience in community or social media management, with a proven track record of building engaged online communities.
• Bachelor’s degree in Communications, Marketing, Sales, or a related field.
• Strong knowledge of social media platforms, community tools, analytics, and CRM systems.

Responsabilidades

• Develop and implement community engagement strategies that align with company goals.
• Manage and grow online community presence across platforms, including social media and forums.
• Foster a positive, inclusive community environment and encourage active participation.
• Monitor and respond to inquiries, comments and feedback in a timely, professional manner.
• Collaborate with marketing, customer support and product teams to ensure consistent messaging.
• Analyze community metrics to identify opportunities for improvement and growth.
• Organize and host virtual events, webinars and meetups to engage the audience.

Conhecimentos

Community management

Social media management

English

Portuguese

Analytics

CRM systems

Formação académica

Bachelor's degree in Communications/Marketing/Sales

Ferramentas

CRM platforms

Social media tools

Descrição da oferta de emprego

Location: Brazil (remote)

This is a contractor/freelance position

Are you passionate about building strong digital communities and driving engagement? Opera is looking for an Associate Community Manager in Brazil to grow and nurture the community around MiniPay - our fast, secure, and user-friendly crypto wallet. You’ll play a key role in developing engagement strategies, managing online platforms, and fostering meaningful connections with users. If you're excited to shape conversations, host community events, and turn feedback into action, we’d love to hear from you!

Role & Responsibilities:

• Developing and implementing community engagement strategies that align with the company’s goals and objectives.
• Managing and growing our online community presence across various platforms, including social media and forums.
• Fostering a positive and inclusive community environment, encouraging active participation and interaction.
• Monitoring and responding to community members’ inquiries, comments and feedback in a timely and professional manner.
• Collaborating with internal teams, including marketing, customer support and product development, to ensure consistent messaging and support for community initiatives.
• Analyzing community metrics and trends to identify opportunities for improvement and growth.
• Organizing and hosting virtual events, webinars and community meetups to engage and connect with our audience.

Job Requirements:

• 3–5 years of experience in community or social media management, with a proven track record of building engaged online communities.
• Bachelor’s degree in Communications, Marketing, Sales, or a related field.
• Strong knowledge of social media platforms, community tools, analytics, and CRM systems.
• Excellent written and verbal communication skills in English and Portuguese.
• Empathetic, patient, and professional with the ability to connect with diverse audiences and handle feedback constructively.
• Experience or strong interest in fintech and crypto is a plus.

What’s on Offer:

• Flat organizational structure with short decision-making processes that boost your creativity and drive
• A team of experienced and supportive individuals that fosters a friendly work atmosphere
• Professional skill development
• A diverse and inclusive workplace