Assistant Branch Manager – Experience in Big Box Industry Required.

Carrie Rikon & Associates, LLC.; Belém; Presencial; USD 65.000; Tempo integral

Resumo da oferta

An established industry player seeks an Assistant Branch Manager with a strong background in the big box industry. This role focuses on ensuring the efficient operation of the branch while delivering exceptional customer service and maintaining high standards. You'll manage personnel, oversee operations, and develop strong relationships with customers. If you have a passion for leadership and a commitment to excellence, this is an exciting opportunity to make a significant impact in a dynamic environment. Join a team that values customer satisfaction and operational efficiency, and help drive the success of the branch.

Serviços

Bonus and Benefits

Qualificações

• Minimum 4 years management experience in food service or grocery distribution.
• Strong leadership and communication skills required.

Responsabilidades

• Ensure efficient operation of the Branch and customer satisfaction.
• Manage personnel issues and maintain company standards.

Conhecimentos

Leadership Skills

Customer Service Orientation

Communication Skills

Organizational Skills

Inventory Control

P&L Management

Training Skills

Formação académica

Bachelor's Degree

Ferramentas

Forklifts

Descrição da oferta de emprego

Assistant Branch Manager – Experience in Big Box Industry Required.

Bethlehem, PA
Full Time
65k Plus Bonus and Benefits

Position Summary:

Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supervision. Maintains a positive company image by providing courteous, friendly and efficient customer service. Maintains company standards by ensuring employees are aware of expectations, are properly trained and are held accountable for their actions.

Essential Functions:

1. General operations of the Branch.
2. Develops strong business relationships with customers by maintaining open communication with customers, and by quickly and effectively resolving problems
3. Ensures compliance with established policies and procedures including but not limited to safety (HACCP, OSHA) personnel, security, pest control and shrink control.
4. Reviews financial and operational reports and takes necessary actions based on report results.
5. Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service.
6. Defines the service standards and the operational mission of the branch, communicates it to the employees and monitors activities in order to meet the goals of the branch.
7. Maximizes all sales opportunities by ensuring high levels of customer service by ensuring proper scheduling of the workforce while meeting budgetary guidelines.
8. Manages selection, annual performance appraisals and professional development of all Management level personnel.
9. Directly supervises and manages department managers.
10. Coaches managers on employee relation issues such as new hires, transfers, promotions, demotions and any disciplinary action including termination.
11. Maintains communication with the Corporate Offices to ensure compliance with company policies and procedures as well as state and federal laws and regulations.
12. Reviews inventory on a regular basis to ensure that the inventory is correct and the products are in-house
13. Completes and processes necessary reports and paperwork accurately and timely.

Other Responsibilities:

1. Assumes special projects and responsibilities as required.

Education, Experience and Skills Required:

1. Bachelor’s degree (preferred but not required),
2. Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box or mass merchandising environment.
3. Background in P&L, Inventory control, merchandising, hiring / training staff, front end, merchandising, cash control, payroll, security / loss prevention mandatory.
4. Strong leadership skills, capable of running a high volume warehouse operation.
5. Must have excellent communication, organizational and people management / training skills and be extremely customer service oriented.
6. Commitment to company values and strong customer orientation.
7. Must have backing in big box, food service, or food retail.

Work Environment:

1. For the most part the ambient temperature will be moderate, there are areas that are cold such as the Freezer and hot such as the Damages area.
2. The work is mostly performed standing/walking – must be able to stand/walk for up to 4 hours without a break.
3. Physical labor is infrequent but there may be times when merchandise may need to be moved or an area cleaned.
4. There will be industrial vehicles (forklifts, Hilo) moving material throughout the warehouse.

Salary: 65K plus bonus and benefits